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Körber Pharma GmbH

Product Lead - Customer Portal(m/w/x)

Hamburg, Lüneburg
Full-timeWith Home OfficeSenior

Functional design leadership for a customer-facing platform built on Salesforce, aligning roadmaps across Pharma, Supply Chain, and Technologies. 5+ years of consulting experience with a strong Salesforce technical background required. Flexible working time, remote work option.

Requirements

  • Strong functional and technical background (Salesforce)
  • 5+ years of consulting experience
  • Dynamic, solution-oriented mindset
  • Proven global team collaboration ability
  • Experience facilitating technical and functional alignment
  • Excellent communication skills
  • Ability to balance business and technical perspectives

Tasks

  • Lead end-to-end functional design for the Customer Portal
  • Act as primary contact for the Customer Portal
  • Align and evolve the functional roadmap with product vision
  • Represent the Customer Portal internally
  • Facilitate clear communication across functions
  • Ensure cross-functional alignment
  • Lead requirement discovery with stakeholders and customers
  • Translate needs into high-quality feature requirements
  • Align requirements with the strategic roadmap and CRM
  • Collaborate with internal stakeholders to shape solution designs
  • Coordinate feature delivery with the development team
  • Ensure features meet clear goals and quality standards
  • Drive feature delivery across sprints
  • Provide precise requirement clarifications
  • Manage scope and priorities
  • Resolve functional questions
  • Assess new feature ideas for functional and architectural implications
  • Evaluate CRM integration for new features
  • Ensure feature feasibility, reduce risks, and prevent rework
  • Analyze feedback and usage data for usability improvements
  • Analyze feedback and usage data for functionality improvements
  • Drive enhancements to simplify customer experience
  • Strengthen customer adoption through enhancements

Work Experience

5 years

Education

Bachelor's degreeORMaster's degree

Languages

EnglishBusiness Fluent

Tools & Technologies

Salesforce

Benefits

Flexible Working

  • Flexible working time
  • Remote work option

Learning & Development

  • Diverse development opportunities

Modern Office

  • Modern office
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