Vaillant Group
Product Growth Manager / Customer Sucess Manager Digital B2C Solutions(m/w/x)
Full-timeWith HomeofficeExperienced
Remscheid
New Job?Nejo!
Your personal AI career agent
VAVaillant GmbH
Product Growth Manager / Customer Success Manager Digital B2C Solutions(m/w/x)
Remscheid
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Shaping digital product installation and customer journeys for B2C energy solutions. Strong user focus and Jira/Confluence knowledge required. Hybrid work, EU remote option, flexible hours.
Requirements
- Solid professional experience in customer centricity
- Strong user focus
- Motivation to continuously improve digital products
- Very good user knowledge of Jira
- Very good user knowledge of Confluence
- Very good user knowledge of MS Office
- Very good user knowledge of Google Analytics
- Very good user knowledge of HotJar
- Extensive experience in international collaboration
- Extensive experience in interdisciplinary collaboration
- Experience within complex organizational structures
- In-depth expertise in methods for analyzing user experiences
- In-depth expertise in tools for analyzing user experiences
- In-depth expertise in methods for optimizing user experiences
- In-depth expertise in tools for optimizing user experiences
- Motivation to apply analysis and optimization tools
- User-centered working style
- Strong communication skills
- Creativity
- Confidence managing stakeholders
- Structured stakeholder management
- Project management experience
- Master’s degree in business administration
- Master’s degree in engineering
- Master’s degree in computer science
- Comparable qualification to Master’s degree
Tasks
- Shape digital product experiences from first installation
- Improve digital customer journeys based on user needs
- Analyze insights from analytics tools and user studies
- Translate customer feedback into concrete improvements
- Develop cross-product customer journeys for outstanding experiences
- Advocate for the end-customer target group
- Collaborate with Product Owners to embed user perspectives
- Measure and report customer satisfaction transparently
- Plan and coordinate product launches and releases
- Act as central point of contact for country organizations
Work Experience
- approx. 1 - 4 years
Education
- Master's degree
Languages
- English – Native
- German – Business Fluent
Tools & Technologies
- Jira
- Confluence
- MS Office
- Google Analytics
- HotJar
Benefits
Bonuses & Incentives
- Christmas bonus
Flexible Working
- Hybrid work
- Temporary EU remote work
- Flexible working hours
Learning & Development
- GROW development program
- EVOLVE development program
- LEAD development program
- EXCEL development program
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Vaillant GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
Not a perfect match?
- 12-05 Solutions
Produktmanager digital(m/w/x)
Full-timeWith HomeofficeExperiencedSolingen - Vaillant GmbH
Data Governance Manager B2C(m/w/x)
Full-timeWith HomeofficeExperiencedRemscheid - Vaillant GmbH
Performance Manager - Project Portfolio(m/w/x)
Full-timeWith HomeofficeSeniorRemscheid - thinkproject
Customer Insight & Adoption Lead(m/w/x)
Full-timeWith HomeofficeExperiencedMünchen, Berlin, Wuppertal
VAVaillant GmbH
Product Growth Manager / Customer Success Manager Digital B2C Solutions(m/w/x)
Remscheid
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Shaping digital product installation and customer journeys for B2C energy solutions. Strong user focus and Jira/Confluence knowledge required. Hybrid work, EU remote option, flexible hours.
Requirements
- Solid professional experience in customer centricity
- Strong user focus
- Motivation to continuously improve digital products
- Very good user knowledge of Jira
- Very good user knowledge of Confluence
- Very good user knowledge of MS Office
- Very good user knowledge of Google Analytics
- Very good user knowledge of HotJar
- Extensive experience in international collaboration
- Extensive experience in interdisciplinary collaboration
- Experience within complex organizational structures
- In-depth expertise in methods for analyzing user experiences
- In-depth expertise in tools for analyzing user experiences
- In-depth expertise in methods for optimizing user experiences
- In-depth expertise in tools for optimizing user experiences
- Motivation to apply analysis and optimization tools
- User-centered working style
- Strong communication skills
- Creativity
- Confidence managing stakeholders
- Structured stakeholder management
- Project management experience
- Master’s degree in business administration
- Master’s degree in engineering
- Master’s degree in computer science
- Comparable qualification to Master’s degree
Tasks
- Shape digital product experiences from first installation
- Improve digital customer journeys based on user needs
- Analyze insights from analytics tools and user studies
- Translate customer feedback into concrete improvements
- Develop cross-product customer journeys for outstanding experiences
- Advocate for the end-customer target group
- Collaborate with Product Owners to embed user perspectives
- Measure and report customer satisfaction transparently
- Plan and coordinate product launches and releases
- Act as central point of contact for country organizations
Work Experience
- approx. 1 - 4 years
Education
- Master's degree
Languages
- English – Native
- German – Business Fluent
Tools & Technologies
- Jira
- Confluence
- MS Office
- Google Analytics
- HotJar
Benefits
Bonuses & Incentives
- Christmas bonus
Flexible Working
- Hybrid work
- Temporary EU remote work
- Flexible working hours
Learning & Development
- GROW development program
- EVOLVE development program
- LEAD development program
- EXCEL development program
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Vaillant GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Vaillant GmbH
Industry
Manufacturing
Description
Das Unternehmen ist einer der weltweit führenden Anbieter von Wärmepumpen, digitalen Servicedienstleistungen sowie effizienten Gas-Heizgeräten und stellt energieeffiziente Lösungen bereit.
Not a perfect match?
- Vaillant Group
Product Growth Manager / Customer Sucess Manager Digital B2C Solutions(m/w/x)
Full-timeWith HomeofficeExperiencedRemscheid - 12-05 Solutions
Produktmanager digital(m/w/x)
Full-timeWith HomeofficeExperiencedSolingen - Vaillant GmbH
Data Governance Manager B2C(m/w/x)
Full-timeWith HomeofficeExperiencedRemscheid - Vaillant GmbH
Performance Manager - Project Portfolio(m/w/x)
Full-timeWith HomeofficeSeniorRemscheid - thinkproject
Customer Insight & Adoption Lead(m/w/x)
Full-timeWith HomeofficeExperiencedMünchen, Berlin, Wuppertal