Skip to content
New Job?Nejo!

Your personal AI career agent

SASAP

Principal Client Delivery Manager MEE(m/w/x)

Dresden
Full-timeOn-siteSenior

Leading strategic SAP cloud engagements for enterprise clients, offering expert guidance on business applications. 10+ years client-facing strategic account management experience required. Constant learning and skill growth opportunities.

Requirements

  • Bachelor’s degree in technical or business field
  • 10+ years client-facing experience
  • Expertise in strategic account management
  • Expertise in service delivery
  • Managing complex customer engagements
  • IT infrastructure knowledge
  • Cloud Services knowledge
  • Adaptable communication styles
  • Confident communication with C-Level
  • Customer de-escalation skills
  • Ordering and structuring incident management
  • Escalation management skills
  • Stakeholder engagement skills
  • Contract management skills
  • Excellent German communication skills
  • Excellent English communication skills
  • Leading international teams
  • Leading multicultural teams
  • ITIL certification

Tasks

  • Lead strategic client engagements
  • Act as primary point of contact for high-priority issues
  • Build and maintain trusted client relationships
  • Understand client business challenges and goals
  • Offer expert guidance on SAP technologies
  • Drive innovation in cloud service delivery
  • Oversee delivery of complex SAP cloud solutions
  • Ensure excellence in execution and client satisfaction
  • Collaborate with cross-functional teams
  • Design service delivery processes
  • Implement service delivery processes
  • Optimize service delivery processes
  • Mentor junior team members
  • Shape client strategies

Work Experience

  • 10 years

Education

  • Bachelor's degree

Languages

  • GermanNative
  • EnglishNative

Tools & Technologies

  • IT infrastructure
  • Cloud Services
  • ITIL

Benefits

Learning & Development

  • Constant learning
  • Skill growth

Other Benefits

  • Great benefits
  • Health and well-being focus
  • Accessibility accommodations

Mentorship & Coaching

  • Team growth support

Informal Culture

  • Inclusive culture

Flexible Working

  • Flexible working models
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of SAP and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

Like this job?

Beta

Your Career Agent finds similar jobs for you every day.


  • SAP

    Senior Cloud Architect and Advisor(m/w/x)

    Full-timeOn-siteSenior
    St. Leon-Rot, München, Berlin, Frankfurt am Main, Dresden, Walldorf
  • SAP

    Principal Consultant Business Data Strategy & Advisory - Data Architect(m/w/x)

    Full-time/Part-timeOn-siteSenior
    Walldorf, Berlin, Eschborn, Gerlingen, Hamburg, Dresden, Ratingen, Hannover
  • SAP

    Principal Consultant Business Data Strategy & Advisory - Data Architect(m/w/x)

    Full-time/Part-timeOn-siteSenior
    Walldorf, Berlin, Eschborn, Gerlingen, Hamburg, Garching bei München, Dresden, Ratingen, Hannover
  • SAP

    Principal Consultant Business Data Strategy & Advisory - Data Architect(m/w/x)

    Full-time/Part-timeOn-siteSenior
    Walldorf, Berlin, Eschborn, Gerlingen, Hamburg, Garching bei München, München, Dresden, Ratingen, Hannover
  • SD Worx

    SAP Pre-Sales Consultant – SAP HXM, SuccessFactors & S/4HANA Solutions(m/w/x)

    Full-timeOn-siteExperienced
    Berlin, Dreieich, Dresden, Magdeburg
View all 100+ similar jobs

Nejo is an AI – results may be incomplete or contain mistakes