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Post Sales Strategy & Operations Manager - French Speaking(m/w/x)
Description
In this role, you will be the strategic force behind the post-sales customer journey for the French market, focusing on enhancing customer satisfaction and lifetime value while driving market expansion through effective processes and cross-functional collaboration.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Bachelor's or Master's degree in Business or related field
- •Curiosity and alignment with hyper-growth startups
- •Catalyst for change and transformation
- •Excellent communication skills
- •Exceptional analytical prowess
- •Hands-on mentality and ownership of operations
- •Experience in competitive, fast-paced environments
- •Native-level French language skills and fluency in English
Education
Work Experience
approx. 1 - 4 years
Tasks
- •Architect and implement a post-sales strategy for the French market
- •Serve as the expert for all customer-related initiatives
- •Proactively identify and resolve complex customer challenges
- •Utilize creative problem-solving to ensure customer satisfaction
- •Leverage insights to drive improvements
- •Design and operationalize scalable processes to enhance customer experience
- •Collaborate with internal teams to ensure operational excellence
- •Manage end-to-end post-sales journeys, including onboarding and claims handling
- •Ensure successful resolution of customer queries
- •Drive cross-functional alignment with Tech, Logistics, and other departments
- •Ensure customer insights inform roadmaps
- •Engage directly with customers via phone and email
- •Provide a premium support experience
Languages
French – Native
English – Business Fluent
- CoreTylyntFull-timeOn-siteExperiencedBerlin
- emnify
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Post Sales Strategy & Operations Manager - French Speaking(m/w/x)
The AI Job Search Engine
Description
In this role, you will be the strategic force behind the post-sales customer journey for the French market, focusing on enhancing customer satisfaction and lifetime value while driving market expansion through effective processes and cross-functional collaboration.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Bachelor's or Master's degree in Business or related field
- •Curiosity and alignment with hyper-growth startups
- •Catalyst for change and transformation
- •Excellent communication skills
- •Exceptional analytical prowess
- •Hands-on mentality and ownership of operations
- •Experience in competitive, fast-paced environments
- •Native-level French language skills and fluency in English
Education
Work Experience
approx. 1 - 4 years
Tasks
- •Architect and implement a post-sales strategy for the French market
- •Serve as the expert for all customer-related initiatives
- •Proactively identify and resolve complex customer challenges
- •Utilize creative problem-solving to ensure customer satisfaction
- •Leverage insights to drive improvements
- •Design and operationalize scalable processes to enhance customer experience
- •Collaborate with internal teams to ensure operational excellence
- •Manage end-to-end post-sales journeys, including onboarding and claims handling
- •Ensure successful resolution of customer queries
- •Drive cross-functional alignment with Tech, Logistics, and other departments
- •Ensure customer insights inform roadmaps
- •Engage directly with customers via phone and email
- •Provide a premium support experience
Languages
French – Native
English – Business Fluent
About the Company
CoreTylynt
Industry
Construction
Description
The company is a next-generation supply chain platform redefining how the industry sources, distributes, and finances materials.
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