Avomind
Senior Client Relations Manager (FMCG)(m/w/x)
Full-timeWith HomeofficeSenior
Hamburg, Berlin, München
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MYMytheresa.com GmbH
Personal Shopping & Client Relations Manager(m/w/x)
München
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Personalized styling and sales for top clients in luxury fashion, leveraging order histories and weekly uploads. 3-5 years of experience in personalized client styling and sales required. 10 days mobile office abroad, up to 32 days holiday.
Requirements
- 3-5 years of work experience in a similar position
- Passion for customer service and proactive mentality
- Love for fashion and technology
- Enthusiasm, innovation, and creativity
- Sales-driven
- Tech savvy
- Great communication skills
- Organizational and detail-oriented skills
- Fluency in written and spoken German and English
Tasks
- Act as the point of contact for top clients
- Develop one-on-one client relationships through regular communication
- Enhance understanding of clients by referring to their order and return histories
- Increase individual spending and foster customer loyalty by identifying style needs
- Suggest additional items based on clients' tastes from weekly uploads
- Curate weekly emails with recommendations tailored to shopping behavior
- Create and implement innovative selling ideas to meet sales targets
- Drive and participate in acquisition opportunities
- Implement an entertainment program for top customers at VIP events
- Manage the Pre-Reservation process four times a year
- Update customer preference sheets and profiles
- Liaise closely with the buying team and brand marketing team for re-ordering sold-out items
- Stay informed about the latest fashion and lifestyle trends and designers
Work Experience
- 3 - 5 years
Education
- High school diploma
Languages
- German – Business Fluent
- English – Business Fluent
Benefits
Flexible Working
- Mobile office flexibility
Workation & Sabbatical
- 10 days mobile office abroad
More Vacation Days
- Up to 32 days of holiday
Learning & Development
- Language & e-learning courses
- Access to LinkedIn Learning
Corporate Discounts
- Staff discount up to 30%
- Discounted membership for sports platforms & gyms
Retirement Plans
- Company pension scheme
Public Transport Subsidies
- Discounted travel card
Mental Health Support
- Individual support on mental health & well-being
Purpose-Driven Work
- Social Day
Competitive Pay
- Employee Share Purchase Plan
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Mytheresa.com GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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MYMytheresa.com GmbH
Personal Shopping & Client Relations Manager(m/w/x)
München
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Personalized styling and sales for top clients in luxury fashion, leveraging order histories and weekly uploads. 3-5 years of experience in personalized client styling and sales required. 10 days mobile office abroad, up to 32 days holiday.
Requirements
- 3-5 years of work experience in a similar position
- Passion for customer service and proactive mentality
- Love for fashion and technology
- Enthusiasm, innovation, and creativity
- Sales-driven
- Tech savvy
- Great communication skills
- Organizational and detail-oriented skills
- Fluency in written and spoken German and English
Tasks
- Act as the point of contact for top clients
- Develop one-on-one client relationships through regular communication
- Enhance understanding of clients by referring to their order and return histories
- Increase individual spending and foster customer loyalty by identifying style needs
- Suggest additional items based on clients' tastes from weekly uploads
- Curate weekly emails with recommendations tailored to shopping behavior
- Create and implement innovative selling ideas to meet sales targets
- Drive and participate in acquisition opportunities
- Implement an entertainment program for top customers at VIP events
- Manage the Pre-Reservation process four times a year
- Update customer preference sheets and profiles
- Liaise closely with the buying team and brand marketing team for re-ordering sold-out items
- Stay informed about the latest fashion and lifestyle trends and designers
Work Experience
- 3 - 5 years
Education
- High school diploma
Languages
- German – Business Fluent
- English – Business Fluent
Benefits
Flexible Working
- Mobile office flexibility
Workation & Sabbatical
- 10 days mobile office abroad
More Vacation Days
- Up to 32 days of holiday
Learning & Development
- Language & e-learning courses
- Access to LinkedIn Learning
Corporate Discounts
- Staff discount up to 30%
- Discounted membership for sports platforms & gyms
Retirement Plans
- Company pension scheme
Public Transport Subsidies
- Discounted travel card
Mental Health Support
- Individual support on mental health & well-being
Purpose-Driven Work
- Social Day
Competitive Pay
- Employee Share Purchase Plan
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Mytheresa.com GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Mytheresa.com GmbH
Industry
Fashion
Description
The company combines technology and luxury fashion, focusing on creativity and digital advancement.
Not a perfect match?
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