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Order Desk Clerk Pro Audio Division(m/w/x)
Order processing and validation for pro audio dealers via SAP S4/HANA. Experience in sales operations or customer service required. 38.5-hour week, flextime, and mobile working.
Requirements
- Experience in sales operations, customer service, order management, or sales support, ideally in international or B2B environment
- Strong understanding of order-to-cash processes
- Confident working with ERP systems like SAP S4/HANA and CRM tools
- Excellent organizational skills with high attention to detail
- Proactive, service-oriented mindset with strong problem-solving skills
- Good communicator comfortable working cross-functionally in international team
- Fluent German and English language skills; French is a plus
Tasks
- Manage end-to-end order-to-cash processes
- Process and validate customer orders
- Confirm orders and invoicing via ERP and digital channels
- Act as key operational contact for dealers
- Provide information on pricing, availability, and deliveries
- Support Pro Audio sales team with quotations
- Provide availability overviews and sales campaign support
- Coordinate with Logistics, Finance, and Sales
- Ensure smooth order fulfillment
- Handle returns and loan orders
- Support cross-border and special sales activities
- Provide team cover
- Contribute to a collaborative, high-service environment
Work Experience
- approx. 1 - 4 years
Education
- Compulsory education
Languages
- German – Fluent
- English – Fluent
- French – Basic
Tools & Technologies
- SAP S4/HANA
- Salesforce
Benefits
Flexible Working
- Flextime model
- Mobile working
Bonuses & Incentives
- Christmas bonus
- Holiday bonus
- Performance-related bonuses
Retirement Plans
- Company pension scheme
Public Transport Subsidies
- Subsidy for public transport
Learning & Development
- Individual training opportunities
More Vacation Days
- 30 days of paid leave
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Order Desk Clerk Pro Audio Division(m/w/x)
Order processing and validation for pro audio dealers via SAP S4/HANA. Experience in sales operations or customer service required. 38.5-hour week, flextime, and mobile working.
Requirements
- Experience in sales operations, customer service, order management, or sales support, ideally in international or B2B environment
- Strong understanding of order-to-cash processes
- Confident working with ERP systems like SAP S4/HANA and CRM tools
- Excellent organizational skills with high attention to detail
- Proactive, service-oriented mindset with strong problem-solving skills
- Good communicator comfortable working cross-functionally in international team
- Fluent German and English language skills; French is a plus
Tasks
- Manage end-to-end order-to-cash processes
- Process and validate customer orders
- Confirm orders and invoicing via ERP and digital channels
- Act as key operational contact for dealers
- Provide information on pricing, availability, and deliveries
- Support Pro Audio sales team with quotations
- Provide availability overviews and sales campaign support
- Coordinate with Logistics, Finance, and Sales
- Ensure smooth order fulfillment
- Handle returns and loan orders
- Support cross-border and special sales activities
- Provide team cover
- Contribute to a collaborative, high-service environment
Work Experience
- approx. 1 - 4 years
Education
- Compulsory education
Languages
- German – Fluent
- English – Fluent
- French – Basic
Tools & Technologies
- SAP S4/HANA
- Salesforce
Benefits
Flexible Working
- Flextime model
- Mobile working
Bonuses & Incentives
- Christmas bonus
- Holiday bonus
- Performance-related bonuses
Retirement Plans
- Company pension scheme
Public Transport Subsidies
- Subsidy for public transport
Learning & Development
- Individual training opportunities
More Vacation Days
- 30 days of paid leave
About the Company
Yamaha
Industry
Manufacturing
Description
Yamaha is the world's biggest manufacturer of musical instruments and a leading producer of audio equipment, committed to sustainable action.
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