DEJ FedEx Express Deutschland GmbH
Operations Support Agent(m/w/x)
Part-timeOn-siteNot specified
München
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DEDEJ FedEx Express Deutschland GmbH
Operations Support Agent(m/w/x)
München
Part-timeOn-site
Nejo AI Summary
Investigating failed urgent package deliveries for next-day service, handling customer inquiries at global express transportation company. Effective time management in a fast-paced environment with strict timelines required. Tuition Assistance Program, Employee Assistance Program.
Requirements
- Good communication and social skills
- Ability to work in fast-paced environment with strict timelines
- Effective time management and attention to detail
Tasks
- Ensure urgent packages reach customers on time
- Answer customer calls for shipment and delivery inquiries
- Check and investigate failed shipments
- Prioritize and reallocate failed deliveries for next-day delivery
- Enter data into the in-house tracking system
- Communicate and collaborate with team, manager, and operations
- Follow FedEx processes, procedures, and controls
- Comply with regulatory requirements
Education
- Compulsory education
Languages
- English – Business Fluent
Benefits
Competitive Pay
- Attractive compensation package
Learning & Development
- Training and on-the-job learning
- Extensive learning resources
Additional Allowances
- Tuition Assistance Program
Mental Health Support
- Employee Assistance Program
Corporate Discounts
- Reduced-rate shipping
Career Advancement
- Career opportunities
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of DEJ FedEx Express Deutschland GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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DEDEJ FedEx Express Deutschland GmbH
Operations Support Agent(m/w/x)
München
Part-timeOn-site
Nejo AI Summary
Investigating failed urgent package deliveries for next-day service, handling customer inquiries at global express transportation company. Effective time management in a fast-paced environment with strict timelines required. Tuition Assistance Program, Employee Assistance Program.
Requirements
- Good communication and social skills
- Ability to work in fast-paced environment with strict timelines
- Effective time management and attention to detail
Tasks
- Ensure urgent packages reach customers on time
- Answer customer calls for shipment and delivery inquiries
- Check and investigate failed shipments
- Prioritize and reallocate failed deliveries for next-day delivery
- Enter data into the in-house tracking system
- Communicate and collaborate with team, manager, and operations
- Follow FedEx processes, procedures, and controls
- Comply with regulatory requirements
Education
- Compulsory education
Languages
- English – Business Fluent
Benefits
Competitive Pay
- Attractive compensation package
Learning & Development
- Training and on-the-job learning
- Extensive learning resources
Additional Allowances
- Tuition Assistance Program
Mental Health Support
- Employee Assistance Program
Corporate Discounts
- Reduced-rate shipping
Career Advancement
- Career opportunities
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of DEJ FedEx Express Deutschland GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
DEJ FedEx Express Deutschland GmbH
Industry
Transportation
Description
FedEx Express is one of the world's largest express transportation companies, delivering for customers with solutions across more than 220 countries.
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