DEJ FedEx Express Deutschland GmbH
Operations Support Agent(m/w/x)
Part-timeOn-siteNot specified
München
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DEDEJ FedEx Express Deutschland GmbH
Operations Support Agent(m/w/x)
München
Part-timeOn-site
Nejo AI Summary
Managing urgent package deliveries and customer inquiries for a global express transportation network. Fast-paced environment with strict timelines essential. Tuition Assistance Program, reduced-rate shipping.
Requirements
- Good communication and social skills
- Ability to work in fast-paced environment with strict timelines
- Effective time management with attention to detail
Tasks
- Ensure urgent packages reach customers on time
- Answer customer calls for shipment and delivery inquiries
- Check and investigate failed shipments
- Prioritize and reallocate failed deliveries for next-day delivery
- Enter data into the in-house tracking system
- Communicate and collaborate with team, manager, and operations
- Follow FedEx processes, procedures, and controls
- Comply with regulatory requirements
Education
- Compulsory education
Languages
- English – Business Fluent
Benefits
Learning & Development
- Training and on-the-job learning
- Extensive learning resources
Additional Allowances
- Tuition Assistance Program
Mental Health Support
- Employee Assistance Program
Corporate Discounts
- Reduced-rate shipping
Career Advancement
- Career opportunities
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of DEJ FedEx Express Deutschland GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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DEDEJ FedEx Express Deutschland GmbH
Operations Support Agent(m/w/x)
München
Part-timeOn-site
Nejo AI Summary
Managing urgent package deliveries and customer inquiries for a global express transportation network. Fast-paced environment with strict timelines essential. Tuition Assistance Program, reduced-rate shipping.
Requirements
- Good communication and social skills
- Ability to work in fast-paced environment with strict timelines
- Effective time management with attention to detail
Tasks
- Ensure urgent packages reach customers on time
- Answer customer calls for shipment and delivery inquiries
- Check and investigate failed shipments
- Prioritize and reallocate failed deliveries for next-day delivery
- Enter data into the in-house tracking system
- Communicate and collaborate with team, manager, and operations
- Follow FedEx processes, procedures, and controls
- Comply with regulatory requirements
Education
- Compulsory education
Languages
- English – Business Fluent
Benefits
Learning & Development
- Training and on-the-job learning
- Extensive learning resources
Additional Allowances
- Tuition Assistance Program
Mental Health Support
- Employee Assistance Program
Corporate Discounts
- Reduced-rate shipping
Career Advancement
- Career opportunities
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of DEJ FedEx Express Deutschland GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
DEJ FedEx Express Deutschland GmbH
Industry
Transportation
Description
The company is one of the world's largest express transportation companies, delivering for customers with transportation and business solutions.
Not a perfect match?
- DEJ FedEx Express Deutschland GmbH
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Operations Support Agent-Associate(m/w/x)
Part-timeOn-siteNot specifiedMünchen - G02 United Parcel Service Deutschland S.a r.l. & Co. OHG
Lagermitarbeiter Frühsortierung(m/w/x)
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Working Student Customer Operations(m/w/x)
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