Skip to content
New Job?Nejo!

Your personal AI career agent

DEDEJ FedEx Express Deutschland GmbH

Operations Support Agent(m/w/x)

Hamburg
Part-timeOn-siteEntry Level

Investigating and reallocating urgent package deliveries, managing customer inquiries at a global express transportation company. Good German language skills and fast-paced environment adaptability needed. Tuition Assistance Program available.

Requirements

  • Good communication and social skills
  • Ability to work in a fast-paced environment with strict timelines
  • Ability to manage own time effectively with attention to detail
  • Good knowledge of German
  • Intermediate knowledge of English
  • Gute Kommunikations- und Sozialkompetenz
  • Fähigkeit, in einem schnelllebigen Umfeld mit engen Zeitvorgaben zu arbeiten
  • Fähigkeit, die eigene Zeit effektiv und detailorientiert einzuteilen
  • Gute Deutschkenntnisse
  • Mittlere Englischkenntnisse

Tasks

  • Ensure timely delivery of urgent customer packages
  • Answer incoming customer calls regarding shipment collection and delivery inquiries
  • Check and investigate failed shipment deliveries or collections
  • Prioritize and reallocate failed deliveries for next-day delivery
  • Enter data into the in-house tracking system
  • Communicate and collaborate effectively with the team and management
  • Adhere to FedEx processes, procedures, controls, and regulatory requirements

Education

  • Compulsory education

Languages

  • GermanBusiness Fluent
  • EnglishBusiness Fluent

Benefits

Competitive Pay

  • Attractive compensation package

Learning & Development

  • Training to get you started
  • On-the-job learning opportunities
  • Extensive learning resources

Additional Allowances

  • Tuition Assistance Program

Mental Health Support

  • Employee Assistance Program

Corporate Discounts

  • Employee reduced-rate shipping

Career Advancement

  • Great career opportunities
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of DEJ FedEx Express Deutschland GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

Like this job?

Beta

Your Career Agent finds similar jobs for you every day.


  • DEJ FedEx Express Deutschland GmbH

    Operations Support Agent(m/w/x)

    Part-timeOn-siteNot specified
    Hamburg
  • DEJ FedEx Express Deutschland GmbH

    Handler(m/w/x)

    Part-timeOn-siteEntry Level
    Hamburg
  • G02 United Parcel Service Deutschland S.a r.l. & Co. OHG

    Lagermitarbeiter in der Abendsortierung(m/w/x)

    Part-timeTemporary contractOn-siteEntry Level
    Hamburg
    from 17.31 / hour
  • Edeloptics GmbH

    Customer Support Agent(m/w/x)

    Full-time/Part-timeOn-siteEntry Level
    Hamburg
  • Avis Budget Group

    Service Agent / Fahrer:in(m/w/x)

    Full-time/Part-timeOn-siteEntry Level
    Hamburg
View all 100+ similar jobs

Nejo is an AI – results may be incomplete or contain mistakes