DEJ FedEx Express Deutschland GmbH
Operations Support Agent(m/w/x)
Part-timeOn-siteNot specified
Hamburg
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DEDEJ FedEx Express Deutschland GmbH
Operations Support Agent(m/w/x)
Hamburg
Part-timeOn-site
Nejo AI Summary
Investigating and reallocating urgent package deliveries, managing customer inquiries at a global express transportation company. Good German language skills and fast-paced environment adaptability needed. Tuition Assistance Program available.
Requirements
- Good communication and social skills
- Ability to work in a fast-paced environment with strict timelines
- Ability to manage own time effectively with attention to detail
- Good knowledge of German
- Intermediate knowledge of English
- Gute Kommunikations- und Sozialkompetenz
- Fähigkeit, in einem schnelllebigen Umfeld mit engen Zeitvorgaben zu arbeiten
- Fähigkeit, die eigene Zeit effektiv und detailorientiert einzuteilen
- Gute Deutschkenntnisse
- Mittlere Englischkenntnisse
Tasks
- Ensure timely delivery of urgent customer packages
- Answer incoming customer calls regarding shipment collection and delivery inquiries
- Check and investigate failed shipment deliveries or collections
- Prioritize and reallocate failed deliveries for next-day delivery
- Enter data into the in-house tracking system
- Communicate and collaborate effectively with the team and management
- Adhere to FedEx processes, procedures, controls, and regulatory requirements
Education
- Compulsory education
Languages
- German – Business Fluent
- English – Business Fluent
Benefits
Competitive Pay
- Attractive compensation package
Learning & Development
- Training to get you started
- On-the-job learning opportunities
- Extensive learning resources
Additional Allowances
- Tuition Assistance Program
Mental Health Support
- Employee Assistance Program
Corporate Discounts
- Employee reduced-rate shipping
Career Advancement
- Great career opportunities
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of DEJ FedEx Express Deutschland GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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DEDEJ FedEx Express Deutschland GmbH
Operations Support Agent(m/w/x)
Hamburg
Part-timeOn-site
Nejo AI Summary
Investigating and reallocating urgent package deliveries, managing customer inquiries at a global express transportation company. Good German language skills and fast-paced environment adaptability needed. Tuition Assistance Program available.
Requirements
- Good communication and social skills
- Ability to work in a fast-paced environment with strict timelines
- Ability to manage own time effectively with attention to detail
- Good knowledge of German
- Intermediate knowledge of English
- Gute Kommunikations- und Sozialkompetenz
- Fähigkeit, in einem schnelllebigen Umfeld mit engen Zeitvorgaben zu arbeiten
- Fähigkeit, die eigene Zeit effektiv und detailorientiert einzuteilen
- Gute Deutschkenntnisse
- Mittlere Englischkenntnisse
Tasks
- Ensure timely delivery of urgent customer packages
- Answer incoming customer calls regarding shipment collection and delivery inquiries
- Check and investigate failed shipment deliveries or collections
- Prioritize and reallocate failed deliveries for next-day delivery
- Enter data into the in-house tracking system
- Communicate and collaborate effectively with the team and management
- Adhere to FedEx processes, procedures, controls, and regulatory requirements
Education
- Compulsory education
Languages
- German – Business Fluent
- English – Business Fluent
Benefits
Competitive Pay
- Attractive compensation package
Learning & Development
- Training to get you started
- On-the-job learning opportunities
- Extensive learning resources
Additional Allowances
- Tuition Assistance Program
Mental Health Support
- Employee Assistance Program
Corporate Discounts
- Employee reduced-rate shipping
Career Advancement
- Great career opportunities
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of DEJ FedEx Express Deutschland GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
DEJ FedEx Express Deutschland GmbH
Industry
Transportation
Description
The company is one of the world's largest express transportation companies, delivering for customers with transportation and business solutions.
Not a perfect match?
- DEJ FedEx Express Deutschland GmbH
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Part-timeOn-siteNot specifiedHamburg - DEJ FedEx Express Deutschland GmbH
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Quereinsteiger - Customer Service(m/w/x)
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Full-time/Part-timeOn-siteNot specifiedHamburg