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SP
Spineart Deutschland GmbH
2mo ago

Operational Coordinator(m/w/x)

Mainz
Full-timeOn-siteExperienced

Description

As an Operational Coordinator, you will be the key link between clinic partners and the sales team, ensuring smooth order processing, effective inventory control, and responsive customer support throughout daily activities.

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Requirements

  • •Completed commercial training or equivalent qualification
  • •Professional experience in customer service, ideally in medical technology or healthcare
  • •Confident handling of ERP systems and Microsoft Office
  • •Organizational talent, structured working style, and strong service orientation
  • •Strong communication skills in German and English, French a Plus

Education

Vocational certification

Work Experience

approx. 1 - 4 years

Tasks

  • •Maintain and update customer prices in ERP system for Germany, Austria, and Switzerland
  • •Set up new customers in the ERP system
  • •Transfer data to Sales Representatives, including backorders and product information
  • •Analyze and follow up on consignment and loaner sets
  • •Coordinate expired products with the Sales Team and Customer Service
  • •Monitor loaner timelines in collaboration with sales
  • •Support physical inventory and special cases on-site
  • •Create invoices for discrepancies
  • •Organize and timely send emergency sets to customers and logistics
  • •Serve as contact for clinics and sales regarding missing batch numbers
  • •Organize jour fixes and participate in conference calls
  • •Collaborate closely with Customer Service and logistics
  • •Create rolling forecasts for implants and instruments with internal teams
  • •Analyze set efficiency and turnover

Tools & Technologies

Microsoft DynamicsMicrosoft Office

Languages

German – Business Fluent

English – Business Fluent

French – Basic

Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Spineart Deutschland GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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