ng-voice GmbH
IMS Cloud Architect(m/w/x)
Full-timeWith HomeofficeSenior
Hamburg
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NGng-voice GmbH
Operation and Support Engineer(m/w/x)
Hamburg
Full-timeWith Home OfficeExperienced
Nejo AI Summary
24/7 support for software-based mobile network solutions, troubleshooting IMS Telco/Cloud issues. Linux administration, networking infrastructure, and IMS experience required. Mobility, fitness, and language class benefits.
Requirements
- Experience with Linux machines (setup, admin, operation)
- Experience with networking infrastructures including routing, switching, firewalls, and load balancing techniques
- Debugging and tracing skills (Wireshark)
- Experience with IMS
- Very good communication and customer handling skills
- Fluency in English
- Availability to work in rotating shifts
- Experience providing support to technical clients and their teams
- Knowledge of signaling standards and protocols such as SIP and Diameter
- Experience with Kubernetes administration
- Experience with public clouds like AWS and GCP
- Experience in mobile networks (EPC and 5G)
Tasks
- Ensure continuous operations of the solution
- Provide 24/7 support to client tech teams via online portal, phone, email, and chat
- Manage incidents to resolve issues within agreed SLA
- Escalate issues to higher support levels when necessary
- Troubleshoot IMS Telco or Cloud-related issues
- Keep clients updated on progress
- Continuously monitor deployed solutions
- Improve internal processes and KPIs
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- Linux
- Wireshark
- IMS
- Kubernetes
- AWS
- GCP
Benefits
Flexible Working
- Flexible working
Parking & Commuter Benefits
- Mobility benefit
Healthcare & Fitness
- Fitness benefit
- Wellness benefit
Learning & Development
- Language class benefit
Additional Allowances
- Home office budget
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of ng-voice GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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NGng-voice GmbH
Operation and Support Engineer(m/w/x)
Hamburg
Full-timeWith Home OfficeExperienced
Nejo AI Summary
24/7 support for software-based mobile network solutions, troubleshooting IMS Telco/Cloud issues. Linux administration, networking infrastructure, and IMS experience required. Mobility, fitness, and language class benefits.
Requirements
- Experience with Linux machines (setup, admin, operation)
- Experience with networking infrastructures including routing, switching, firewalls, and load balancing techniques
- Debugging and tracing skills (Wireshark)
- Experience with IMS
- Very good communication and customer handling skills
- Fluency in English
- Availability to work in rotating shifts
- Experience providing support to technical clients and their teams
- Knowledge of signaling standards and protocols such as SIP and Diameter
- Experience with Kubernetes administration
- Experience with public clouds like AWS and GCP
- Experience in mobile networks (EPC and 5G)
Tasks
- Ensure continuous operations of the solution
- Provide 24/7 support to client tech teams via online portal, phone, email, and chat
- Manage incidents to resolve issues within agreed SLA
- Escalate issues to higher support levels when necessary
- Troubleshoot IMS Telco or Cloud-related issues
- Keep clients updated on progress
- Continuously monitor deployed solutions
- Improve internal processes and KPIs
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- Linux
- Wireshark
- IMS
- Kubernetes
- AWS
- GCP
Benefits
Flexible Working
- Flexible working
Parking & Commuter Benefits
- Mobility benefit
Healthcare & Fitness
- Fitness benefit
- Wellness benefit
Learning & Development
- Language class benefit
Additional Allowances
- Home office budget
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of ng-voice GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
ng-voice GmbH
Industry
Telecommunications
Description
ng-voice is committed to building innovative software-based mobile networks and making them accessible for operators and enterprises.
Not a perfect match?
- ng-voice GmbH
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