Description

In this role, you will oversee daily operations in DACH Data Management, ensuring compliance and performance targets are met. You will lead a motivated team, drive quality improvements, and manage key projects while collaborating with various stakeholders.

Requirements

• •Minimum 3 years of business experience in finance/supply chain, new technology development, and implementation
• •Minimum 2 years in master data management and project management
• •Proficiency in English and German
• •Management of 3rd party operations
• •Customer service orientation
• •Functional leadership
• •Project management skills
• •Master data management skills
• •Good knowledge of key systems and tools used in master data (SAP (ECC, S4), Pega, Power BI reports, Tableau, Excel)

Tasks

• •Manage daily DACH DM operations and processes
• •Ensure compliance with processes and delivery of KPI and SLA targets
• •Monitor targets and adjust SLA/KPI agreements as needed
• •Lead the DM DACH team across all functions and countries
• •Maintain a highly engaged and motivated team
• •Efficiently staff operational Data Management resources
• •Balance workloads to optimize team performance
• •Staff SME roles and project requirements with qualified personnel
• •Foster professional growth through training and mentorship
• •Drive quality enhancements and performance management initiatives
• •Implement process improvements and digitalization initiatives
• •Lead local, regional, and global projects related to operations
• •Engage with stakeholders to align goals and resources
• •Coordinate audits and compliance activities within operations
• •Connect with auditor teams and the Global DMS Governance team
• •Oversee execution of critical controls and Management Action Plans
• •Manage the Robotic Process Automation and standardization agenda
• •Participate in GDSN and DQ Standardization working groups

Tools & Technologies