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Marketing Program Manager, EMEA(m/w/x)
Cross-regional program management for customer lifecycle. 7+ years in B2B retention or lifecycle marketing required. International team collaboration.
Requirements
- 7+ years in performance marketing, digital lifecycle marketing, or B2B retention/growth marketing
- Demonstrated success in designing and executing campaigns targeting installed base customers
- Strong experience with marketing automation tools, CRM systems, analytics platforms, and content creation
- Data-driven decision making and passion for crafting compelling messaging and campaigns
- Hands-on executor with a bias for action
- Natural collaborator thriving at the intersection of marketing, sales, and product
- Fluency in English with ability to work on-site at least 3 days/week
Tasks
- Design and implement a scalable marketing program for the installed base across EMEA
- Create customer lifecycle programs for renewals, cross-sell, and upsell
- Build and manage automated campaign flows based on data and behavior
- Craft compelling content tailored to existing customer needs
- Develop segmentation strategies to personalize messaging and offers
- Align campaigns with product teams for timing and relevance
- Track performance of lifecycle campaigns, including renewal rates and ROI
- Identify drop-off points in the customer journey and optimize content
- Run A/B tests and iterate messaging for continuous improvement
- Collaborate with sales teams to align marketing with account engagement
- Work with product managers on upgrade paths and feature releases
- Create shared KPIs and reporting dashboards for installed base marketing
Work Experience
- 7 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- marketing automation tools
- CRM systems
- analytics platforms
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Marketing Program Manager, EMEA(m/w/x)
Cross-regional program management for customer lifecycle. 7+ years in B2B retention or lifecycle marketing required. International team collaboration.
Requirements
- 7+ years in performance marketing, digital lifecycle marketing, or B2B retention/growth marketing
- Demonstrated success in designing and executing campaigns targeting installed base customers
- Strong experience with marketing automation tools, CRM systems, analytics platforms, and content creation
- Data-driven decision making and passion for crafting compelling messaging and campaigns
- Hands-on executor with a bias for action
- Natural collaborator thriving at the intersection of marketing, sales, and product
- Fluency in English with ability to work on-site at least 3 days/week
Tasks
- Design and implement a scalable marketing program for the installed base across EMEA
- Create customer lifecycle programs for renewals, cross-sell, and upsell
- Build and manage automated campaign flows based on data and behavior
- Craft compelling content tailored to existing customer needs
- Develop segmentation strategies to personalize messaging and offers
- Align campaigns with product teams for timing and relevance
- Track performance of lifecycle campaigns, including renewal rates and ROI
- Identify drop-off points in the customer journey and optimize content
- Run A/B tests and iterate messaging for continuous improvement
- Collaborate with sales teams to align marketing with account engagement
- Work with product managers on upgrade paths and feature releases
- Create shared KPIs and reporting dashboards for installed base marketing
Work Experience
- 7 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- marketing automation tools
- CRM systems
- analytics platforms
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
DEU13 Tyco Fire & Security Holding Germany GmbH
Industry
Other
Description
Johnson Controls ist ein weltweit tätiges Unternehmen, das sich auf die Entwicklung von Produkten, Technologien und Dienstleistungen für Gebäude spezialisiert hat. Das Unternehmen setzt auf Nachhaltigkeit und Sicherheit in verschiedenen Industrien.
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