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Bosch Group
2mo ago

Mandatory Internship Bosch eBike - Service Design(m/w/x)

Frankfurt am Main
Full-timeInternshipWith Home Office

Description

In this internship, you will support Service Designers by conducting user research and analyzing insights. You will collaborate with cross-functional teams to enhance user experiences through service design methodologies and workshops.

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Requirements

  • •Studies in Service Design, Strategic Design, Psychology, or comparable
  • •Familiarity with service design principles, customer journeys, and related methods and tools
  • •Experience with user research methods, workshop design, and facilitation
  • •Creativity, structure, reliability, and strong communication skills
  • •Motivation and team-oriented approach
  • •Ability to work in cross-functional teams
  • •Very good English; German is an advantage
  • •Enrollment at university

Education

Bachelor's degree
OR
Currently in higher education

Tasks

  • •Assist Service Designers with various activities
  • •Conduct user research to support service design
  • •Analyze insights to inform design decisions
  • •Help create service blueprints and customer journey maps
  • •Collaborate with cross-functional teams on projects
  • •Apply service design methodologies to enhance user experiences
  • •Design and facilitate workshops and co-creation sessions
  • •Gather feedback from users and stakeholders
  • •Engage in experimentation and prototyping of service concepts

Languages

English – Business Fluent

German – Basic

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