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Level 2 Unified Communications & Collaboration Engineer - Cisco(m/w/x)
Designing and deploying Cisco CUCM voice solutions with Audiocodes SBCs and OVOC. Cisco CCNP Collaboration preferred. On-premises and cloud telephony integration, VoIP backbone support.
Requirements
- Proven experience Cisco CUCM, Audiocodes SBCs, OVOC
- Strong understanding of VoIP backbone architecture, SIP trunking, PSTN integration
- Experience with managed phones and ATA devices
- Excellent troubleshooting and communication skills
- Cisco CCNP Collaboration (preferred)
- Audiocodes Certified Professional (desirable)
- 3+ years unified communications or voice engineering
- Experience with enterprise-scale deployments and troubleshooting
- Cisco CUCM - Audiocodes SBCs & OVOC - VoIP backbone - managed phones & ATA devices - Scripting (PowerShell desirable)
Tasks
- Design and deploy Cisco CUCM voice solutions
- Integrate with Audiocodes SBCs and OVOC management
- Manage and support the VoIP backbone
- Ensure seamless connectivity between on-premises and cloud telephony
- Provision and configure managed phones and ATA devices
- Troubleshoot and resolve issues with managed phones and ATA devices
- Monitor system health and conduct root cause analysis
- Resolve incidents and ensure high availability
- Collaborate with internal teams and vendors
- Maintain documentation and ensure compliance
- Mentor junior team members
Work Experience
- 3 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- Cisco CUCM
- Audiocodes SBCs
- OVOC
- VoIP
- SIP
- PSTN
- PowerShell
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Level 2 Unified Communications & Collaboration Engineer - Cisco(m/w/x)
Designing and deploying Cisco CUCM voice solutions with Audiocodes SBCs and OVOC. Cisco CCNP Collaboration preferred. On-premises and cloud telephony integration, VoIP backbone support.
Requirements
- Proven experience Cisco CUCM, Audiocodes SBCs, OVOC
- Strong understanding of VoIP backbone architecture, SIP trunking, PSTN integration
- Experience with managed phones and ATA devices
- Excellent troubleshooting and communication skills
- Cisco CCNP Collaboration (preferred)
- Audiocodes Certified Professional (desirable)
- 3+ years unified communications or voice engineering
- Experience with enterprise-scale deployments and troubleshooting
- Cisco CUCM - Audiocodes SBCs & OVOC - VoIP backbone - managed phones & ATA devices - Scripting (PowerShell desirable)
Tasks
- Design and deploy Cisco CUCM voice solutions
- Integrate with Audiocodes SBCs and OVOC management
- Manage and support the VoIP backbone
- Ensure seamless connectivity between on-premises and cloud telephony
- Provision and configure managed phones and ATA devices
- Troubleshoot and resolve issues with managed phones and ATA devices
- Monitor system health and conduct root cause analysis
- Resolve incidents and ensure high availability
- Collaborate with internal teams and vendors
- Maintain documentation and ensure compliance
- Mentor junior team members
Work Experience
- 3 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- Cisco CUCM
- Audiocodes SBCs
- OVOC
- VoIP
- SIP
- PSTN
- PowerShell
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
NTT DATA
Industry
IT
Description
NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100.
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