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Landlord Relationship Manager(m/w/x)
Activating underutilized apartments by building landlord relationships and optimizing portfolio occupancy to 95%+. Minimum 2 years customer relations experience required. Company pension plan with 20% employer contribution, occasional work from home.
Requirements
- Excellent communication in English and German
- Minimum 2 years customer relations experience, including apprenticeships and partner management
- Strong interpersonal skills for landlord relationship building
- Proactive and solution-oriented mindset
- Strong attention to detail and multitasking ability
- Comfortable guiding operational teams and ensuring service standards
- Knowledge of real estate market and trends (advantageous)
- Data-driven with ability to track portfolio performance
Tasks
- Build and maintain strong, trusting relationships with landlords
- Monitor and optimize portfolio occupancy to 95%+
- Identify and solve occupancy challenges
- Manage booking and contract signature process
- Consult landlords on decisions
- Coordinate operational and administrative tasks
- Order maintenance and obtain landlord approvals
- Calculate deposits and approve invoices
- Customize and roll out services to landlords
- Support Tenant Operations Managers
- Answer questions and provide clarity
- Share best practices for smooth operations
- Collect and analyze landlord feedback
- Translate feedback into actionable insights
- Ensure overall performance of Wunderflats+ portfolio
- Collaborate with internal stakeholders and landlords
Work Experience
- 2 years
Education
- Vocational certification
Languages
- English – Native
- German – Native
Benefits
Flexible Working
- Flexible and family-friendly working hours
- Occasional work from home
Competitive Pay
- Attractive compensation package
Retirement Plans
- Company pension plan with 20% employer contribution
Modern Office
- Brand new office in Berlin
Ergonomic Workplace
- Ergonomically equipped workstations
- Detox room
Childcare
- Playroom
Informal Culture
- Roof terrace
- Table soccer
Snacks & Drinks
- Free fruit & drinks
Team Events
- Annual summer party
- Annual winter party
- Regular after-work gatherings
- Table tennis
Healthcare & Fitness
- Office yoga
Corporate Discounts
- Discounted Urban Sports Club membership
- Discounts at FutureBens
Public Transport Subsidies
- Yearly travel ticket
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Landlord Relationship Manager(m/w/x)
Activating underutilized apartments by building landlord relationships and optimizing portfolio occupancy to 95%+. Minimum 2 years customer relations experience required. Company pension plan with 20% employer contribution, occasional work from home.
Requirements
- Excellent communication in English and German
- Minimum 2 years customer relations experience, including apprenticeships and partner management
- Strong interpersonal skills for landlord relationship building
- Proactive and solution-oriented mindset
- Strong attention to detail and multitasking ability
- Comfortable guiding operational teams and ensuring service standards
- Knowledge of real estate market and trends (advantageous)
- Data-driven with ability to track portfolio performance
Tasks
- Build and maintain strong, trusting relationships with landlords
- Monitor and optimize portfolio occupancy to 95%+
- Identify and solve occupancy challenges
- Manage booking and contract signature process
- Consult landlords on decisions
- Coordinate operational and administrative tasks
- Order maintenance and obtain landlord approvals
- Calculate deposits and approve invoices
- Customize and roll out services to landlords
- Support Tenant Operations Managers
- Answer questions and provide clarity
- Share best practices for smooth operations
- Collect and analyze landlord feedback
- Translate feedback into actionable insights
- Ensure overall performance of Wunderflats+ portfolio
- Collaborate with internal stakeholders and landlords
Work Experience
- 2 years
Education
- Vocational certification
Languages
- English – Native
- German – Native
Benefits
Flexible Working
- Flexible and family-friendly working hours
- Occasional work from home
Competitive Pay
- Attractive compensation package
Retirement Plans
- Company pension plan with 20% employer contribution
Modern Office
- Brand new office in Berlin
Ergonomic Workplace
- Ergonomically equipped workstations
- Detox room
Childcare
- Playroom
Informal Culture
- Roof terrace
- Table soccer
Snacks & Drinks
- Free fruit & drinks
Team Events
- Annual summer party
- Annual winter party
- Regular after-work gatherings
- Table tennis
Healthcare & Fitness
- Office yoga
Corporate Discounts
- Discounted Urban Sports Club membership
- Discounts at FutureBens
Public Transport Subsidies
- Yearly travel ticket
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Jobs @ Wunderflats
Industry
RealEstate
Description
Wunderflats helps people find fully furnished homes for a month or more, perfect for relocations and life transitions.
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