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Landlord Relationship Manager(m/w/x)

Berlin
Full-timeWith Home OfficeExperienced

Activating underutilized apartments by building landlord relationships and optimizing portfolio occupancy to 95%+. Minimum 2 years customer relations experience required. Company pension plan with 20% employer contribution, occasional work from home.

Requirements

  • Excellent communication in English and German
  • Minimum 2 years customer relations experience, including apprenticeships and partner management
  • Strong interpersonal skills for landlord relationship building
  • Proactive and solution-oriented mindset
  • Strong attention to detail and multitasking ability
  • Comfortable guiding operational teams and ensuring service standards
  • Knowledge of real estate market and trends (advantageous)
  • Data-driven with ability to track portfolio performance

Tasks

  • Build and maintain strong, trusting relationships with landlords
  • Monitor and optimize portfolio occupancy to 95%+
  • Identify and solve occupancy challenges
  • Manage booking and contract signature process
  • Consult landlords on decisions
  • Coordinate operational and administrative tasks
  • Order maintenance and obtain landlord approvals
  • Calculate deposits and approve invoices
  • Customize and roll out services to landlords
  • Support Tenant Operations Managers
  • Answer questions and provide clarity
  • Share best practices for smooth operations
  • Collect and analyze landlord feedback
  • Translate feedback into actionable insights
  • Ensure overall performance of Wunderflats+ portfolio
  • Collaborate with internal stakeholders and landlords

Work Experience

  • 2 years

Education

  • Vocational certification

Languages

  • EnglishNative
  • GermanNative

Benefits

Flexible Working

  • Flexible and family-friendly working hours
  • Occasional work from home

Competitive Pay

  • Attractive compensation package

Retirement Plans

  • Company pension plan with 20% employer contribution

Modern Office

  • Brand new office in Berlin

Ergonomic Workplace

  • Ergonomically equipped workstations
  • Detox room

Childcare

  • Playroom

Informal Culture

  • Roof terrace
  • Table soccer

Snacks & Drinks

  • Free fruit & drinks

Team Events

  • Annual summer party
  • Annual winter party
  • Regular after-work gatherings
  • Table tennis

Healthcare & Fitness

  • Office yoga

Corporate Discounts

  • Discounted Urban Sports Club membership
  • Discounts at FutureBens

Public Transport Subsidies

  • Yearly travel ticket
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Jobs @ Wunderflats and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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