Techem Energy Services GmbH
Kundenbetreuer(m/w/x)
Full-time/Part-timeWith HomeofficeJunior
Dortmund
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TETechem Energy Services GmbH
Kundenberater(m/w/x)
Dortmund
Full-time, Part-timeWith Home OfficeExperienced
Green Job
Nejo AI Summary
Personal and phone consultations at energy economy service provider, including customer visits. Commercial training and professional customer-facing experience required. Structured onboarding with work shadowing.
Requirements
- Completed commercial training or comparable qualification
- Enjoyment of active customer contact and persuasive in consultations
- Professional experience in a customer-facing position
- Customer satisfaction as a top priority
- Enjoyment of interacting with people and adaptability to diverse needs
- High service and customer orientation
- Competent appearance and good communication skills in spoken and written form
- Solution-oriented work and teamwork skills
- Willingness to acquire new knowledge for digital services
- Proficient use of MS Office, SAP, and willingness to learn new systems
- Willingness to travel
Tasks
- Provide personal and phone consultations to customers
- Ensure customer satisfaction to support client retention
- Conduct customer visits at various locations
- Manage customer inquiries and complaints effectively
- Oversee the handling of customer issues
- Resolve complex customer matters in collaboration with other departments
Work Experience
- approx. 1 - 4 years
Education
- Vocational certification
Languages
- English – Business Fluent
Tools & Technologies
- MS Office
- SAP
Benefits
Other Benefits
- Digital welcome call
Team Events
- 2-day onboarding event
- Varied event formats
Mentorship & Coaching
- Individual job familiarisation plans
Diverse Work
- Work shadowing
Informal Culture
- Creative freedom
- Friendly colleagues
More Vacation Days
- 30 days’ leave
- Special paid leave
Modern Equipment
- Company laptop
Additional Allowances
- Travel allowance
- Capital-forming benefits
Retirement Plans
- Occupational pension subsidy
Career Advancement
- Opportunities for development
Flexible Working
- Flexible working hours
- Mobile work
Modern Office
- Modern work surroundings
Snacks & Drinks
- Free water
- Fair trade coffee and tea
Parking & Commuter Benefits
- Excellent travel connections
Company Bike
- Techem leased bike
Healthcare & Fitness
- Active health management
Mental Health Support
- Employee advice
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Techem Energy Services GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Not a perfect match?
- Techem Energy Services GmbH
Vertriebsberater Digital(m/w/x)
Full-time/Part-timeWith HomeofficeExperiencedDortmund - TP Deutschland
Kundenberater SHK(m/w/x)
Full-timeApprenticeshipWith HomeofficeDortmund - TP Deutschland
Kundenberater Energiewirtschaft Inbound(m/w/x)
Full-timeRemoteExperiencedDortmund - Creditplus Bank
Kundenberater Finanzdienstleistungen(m/w/x)
Full-timeWith HomeofficeExperiencedDortmundfrom 40,000 - 50,000 / year
TETechem Energy Services GmbH
Kundenberater(m/w/x)
Dortmund
Full-time, Part-timeWith Home OfficeExperienced
Green Job
Nejo AI Summary
Personal and phone consultations at energy economy service provider, including customer visits. Commercial training and professional customer-facing experience required. Structured onboarding with work shadowing.
Requirements
- Completed commercial training or comparable qualification
- Enjoyment of active customer contact and persuasive in consultations
- Professional experience in a customer-facing position
- Customer satisfaction as a top priority
- Enjoyment of interacting with people and adaptability to diverse needs
- High service and customer orientation
- Competent appearance and good communication skills in spoken and written form
- Solution-oriented work and teamwork skills
- Willingness to acquire new knowledge for digital services
- Proficient use of MS Office, SAP, and willingness to learn new systems
- Willingness to travel
Tasks
- Provide personal and phone consultations to customers
- Ensure customer satisfaction to support client retention
- Conduct customer visits at various locations
- Manage customer inquiries and complaints effectively
- Oversee the handling of customer issues
- Resolve complex customer matters in collaboration with other departments
Work Experience
- approx. 1 - 4 years
Education
- Vocational certification
Languages
- English – Business Fluent
Tools & Technologies
- MS Office
- SAP
Benefits
Other Benefits
- Digital welcome call
Team Events
- 2-day onboarding event
- Varied event formats
Mentorship & Coaching
- Individual job familiarisation plans
Diverse Work
- Work shadowing
Informal Culture
- Creative freedom
- Friendly colleagues
More Vacation Days
- 30 days’ leave
- Special paid leave
Modern Equipment
- Company laptop
Additional Allowances
- Travel allowance
- Capital-forming benefits
Retirement Plans
- Occupational pension subsidy
Career Advancement
- Opportunities for development
Flexible Working
- Flexible working hours
- Mobile work
Modern Office
- Modern work surroundings
Snacks & Drinks
- Free water
- Fair trade coffee and tea
Parking & Commuter Benefits
- Excellent travel connections
Company Bike
- Techem leased bike
Healthcare & Fitness
- Active health management
Mental Health Support
- Employee advice
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Techem Energy Services GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Techem Energy Services GmbH
Industry
EnergyAutomation
Description
The company provides services aimed at shaping the future of the energy economy.
Not a perfect match?
- Techem Energy Services GmbH
Kundenbetreuer(m/w/x)
Full-time/Part-timeWith HomeofficeJuniorDortmund - Techem Energy Services GmbH
Vertriebsberater Digital(m/w/x)
Full-time/Part-timeWith HomeofficeExperiencedDortmund - TP Deutschland
Kundenberater SHK(m/w/x)
Full-timeApprenticeshipWith HomeofficeDortmund - TP Deutschland
Kundenberater Energiewirtschaft Inbound(m/w/x)
Full-timeRemoteExperiencedDortmund - Creditplus Bank
Kundenberater Finanzdienstleistungen(m/w/x)
Full-timeWith HomeofficeExperiencedDortmundfrom 40,000 - 50,000 / year