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.IT Operations Specialist(m/w/x)
Managing IT operations and onboarding for a leading European finance workspace. AI experimentation and curiosity required. Unlimited access to AI tools, diversity, and problem-solving focus.
Requirements
- Experimentation with AI tools
- Pushing AI beyond the obvious
- Trusting and questioning AI
- Curiosity and AI experimentation
- Experimenting with AI assistants
- Experimenting with agentic workflows
- Automating repetitive work with AI
- Improving standards with AI
- Reducing recurring incidents with AI
- Patience and empathy in customer care
- Clear communication under pressure
- Structured troubleshooting skills
- Methodical issue investigation
- Root cause communication
- Reliability with inventory management
- Reliability with device management
- Reliability with access rights management
- Reliability with security basics
- Curiosity and proactivity
- Enjoyment of learning
- Enjoyment of improving standards
- Using AI to work smarter
- Fluent English speaking and writing
Tasks
- Ensure Qontoers have the right tools at the right time
- Own the day-to-day IT experience in the office
- Support IT requests for access, internal tools, and hardware
- Troubleshoot IT issues and deliver high-quality customer care
- Prepare IT setup for new joiners
- Manage account lifecycle and onboarding/offboarding processes
- Maintain stock, ordering, audits, repairs, reuse, and recycling
- Keep the office running right first time and just in time
- Maintain A/V and videoconferencing setups
- Support office events and resolve incidents quickly
- Strengthen documentation, automation, and processes
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- AI tools
- AI assistants
- agentic workflows
Benefits
Other Benefits
- Unlimited access to AI tools
- Diversity
- Problem-solving
- Sharing
Modern Equipment
- Access to AI tools
Learning & Development
- Learning
Purpose-Driven Work
- Initiative
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.IT Operations Specialist(m/w/x)
Managing IT operations and onboarding for a leading European finance workspace. AI experimentation and curiosity required. Unlimited access to AI tools, diversity, and problem-solving focus.
Requirements
- Experimentation with AI tools
- Pushing AI beyond the obvious
- Trusting and questioning AI
- Curiosity and AI experimentation
- Experimenting with AI assistants
- Experimenting with agentic workflows
- Automating repetitive work with AI
- Improving standards with AI
- Reducing recurring incidents with AI
- Patience and empathy in customer care
- Clear communication under pressure
- Structured troubleshooting skills
- Methodical issue investigation
- Root cause communication
- Reliability with inventory management
- Reliability with device management
- Reliability with access rights management
- Reliability with security basics
- Curiosity and proactivity
- Enjoyment of learning
- Enjoyment of improving standards
- Using AI to work smarter
- Fluent English speaking and writing
Tasks
- Ensure Qontoers have the right tools at the right time
- Own the day-to-day IT experience in the office
- Support IT requests for access, internal tools, and hardware
- Troubleshoot IT issues and deliver high-quality customer care
- Prepare IT setup for new joiners
- Manage account lifecycle and onboarding/offboarding processes
- Maintain stock, ordering, audits, repairs, reuse, and recycling
- Keep the office running right first time and just in time
- Maintain A/V and videoconferencing setups
- Support office events and resolve incidents quickly
- Strengthen documentation, automation, and processes
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- AI tools
- AI assistants
- agentic workflows
Benefits
Other Benefits
- Unlimited access to AI tools
- Diversity
- Problem-solving
- Sharing
Modern Equipment
- Access to AI tools
Learning & Development
- Learning
Purpose-Driven Work
- Initiative
About the Company
Qonto
Industry
FinancialServices
Description
The company simplifies daily banking for SMEs and freelancers through an innovative online business account that integrates invoicing, accounting, and expense management.
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