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IT Configuration Management Database (ITSM/ITOM) Analyst(m/w/x)
Description
In this role, you will play a crucial part in IT infrastructure by managing the Configuration Management Database. Your day-to-day responsibilities will involve designing frameworks, improving processes, and collaborating with stakeholders to ensure transparency and data quality across the network.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Very good ITIL knowledge
- •Experience in managing ServiceNow CMDB and IT-Operation Management (ITOM) structures
- •Strong knowledge of IT infrastructure, Software, Hardware, and Cloud
- •Relevant IT apprenticeship with several years of experience in IT Service Management
- •Ability to understand and analyze complex issues
- •Responsibility, carefulness, structured and independent work
- •Strong communication and assertiveness with teamwork skills
- •Fluency in written and spoken German and English
Education
Work Experience
approx. 1 - 4 years
Tasks
- •Own and maintain the IT Configuration Item inventory and CMDB
- •Develop a Configuration Item framework and identify CIs to manage
- •Design and build the CMDB considering the full life cycle of configuration items
- •Act as an architect for ServiceNow CMDB structures and data flows
- •Improve Configuration Management processes and provide governance to stakeholders
- •Empower stakeholders to make informed decisions and manage risks
- •Cooperate with internal and external IT service providers for transparency
- •Engage with stakeholders to ensure data quality and functionality
- •Oversee the design, coding, and testing of reporting capabilities
Languages
German – Business Fluent
English – Business Fluent
Benefits
Family Support
- •Special offers for parents and children
Free or Subsidized Food
- •Cafeteria/canteen
Healthcare & Fitness
- •Health services
Team Events
- •Staff events
Career Advancement
- •Career promotion
Workation & Sabbatical
- •International exchange
Parking & Commuter Benefits
- •Good transport connection
- Salzgitter KonzernFull-timeWith HomeofficeManagementMülheim an der Ruhr
- Lowell Service Center GmbH
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IT Configuration Management Database (ITSM/ITOM) Analyst(m/w/x)
The AI Job Search Engine
Description
In this role, you will play a crucial part in IT infrastructure by managing the Configuration Management Database. Your day-to-day responsibilities will involve designing frameworks, improving processes, and collaborating with stakeholders to ensure transparency and data quality across the network.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Very good ITIL knowledge
- •Experience in managing ServiceNow CMDB and IT-Operation Management (ITOM) structures
- •Strong knowledge of IT infrastructure, Software, Hardware, and Cloud
- •Relevant IT apprenticeship with several years of experience in IT Service Management
- •Ability to understand and analyze complex issues
- •Responsibility, carefulness, structured and independent work
- •Strong communication and assertiveness with teamwork skills
- •Fluency in written and spoken German and English
Education
Work Experience
approx. 1 - 4 years
Tasks
- •Own and maintain the IT Configuration Item inventory and CMDB
- •Develop a Configuration Item framework and identify CIs to manage
- •Design and build the CMDB considering the full life cycle of configuration items
- •Act as an architect for ServiceNow CMDB structures and data flows
- •Improve Configuration Management processes and provide governance to stakeholders
- •Empower stakeholders to make informed decisions and manage risks
- •Cooperate with internal and external IT service providers for transparency
- •Engage with stakeholders to ensure data quality and functionality
- •Oversee the design, coding, and testing of reporting capabilities
Languages
German – Business Fluent
English – Business Fluent
Benefits
Family Support
- •Special offers for parents and children
Free or Subsidized Food
- •Cafeteria/canteen
Healthcare & Fitness
- •Health services
Team Events
- •Staff events
Career Advancement
- •Career promotion
Workation & Sabbatical
- •International exchange
Parking & Commuter Benefits
- •Good transport connection
About the Company
RWE Supply & Trading GmbH
Industry
EnergyAutomation
Description
RWE Supply & Trading connects RWE with global energy markets, trading electricity, gas, commodities, and CO2 allowances.
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