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Ottobock SE & Co. KGaA
6mo ago

IT Business Process Inhouse Consultant Customer Services - Plant Maintenance(m/w/x)

Berlin, Duderstadt
Full-timeWith Home OfficeExperienced

Description

In this role, you will collaborate with various departments to enhance business processes, analyze customer needs, and manage SAP projects. Your day-to-day responsibilities will involve creating solutions and ensuring effective resource management in customer service and plant maintenance.

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Requirements

  • •Completed studies in business administration, informatics, or a comparable field
  • •Several years of professional experience and in-depth SAP Customer Service and/or Plant Maintenance Customizing experience
  • •Additional SAP process knowledge in sales, logistics, and production
  • •Appropriate SAP certifications are desirable
  • •Very good knowledge of German and English, both written and spoken

Education

Bachelor's degree

Work Experience

approx. 1 - 4 years

Tasks

  • •Consult with departments to optimize business processes
  • •Analyze customer requirements and service messages
  • •Create solution concepts and configure tools and processes
  • •Manage international Customer Service and Plant Maintenance SAP projects
  • •Control internal and external resources for projects and support
  • •Create and maintain system documentation

Tools & Technologies

SAP Customer ServiceSAP Plant Maintenance

Languages

German – Business Fluent

English – Business Fluent

Benefits

More Vacation Days

  • •30 days of vacation

Flexible Working

  • •Flexible and family-friendly working time models

Mentorship & Coaching

  • •Individual personnel development

Learning & Development

  • •Further training through Ottobock Academy

Informal Culture

  • •Open corporate culture

Team Events

  • •Regular team events

Diverse Work

  • •Exciting international working environment

Corporate Discounts

  • •Corporate benefits

Public Transport Subsidies

  • •Job ticket

Company Bike

  • •Job bike

Healthcare & Fitness

  • •Health management offers
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