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International Branch Operations Quality Manager(m/w/x)
Conducting on-site audits at major international branches for a global mobility provider. Quality management experience in the service or mobility industry required. 30 days vacation, hybrid work, and attractive vehicle leasing offers.
Requirements
- Degree in business, economics, or related field
- Professional experience in quality management, customer experience, or branch operations
- Experience gained in service or mobility industry
- Enjoy working with branch managers and teams
- Turning improvement ideas into tangible operational results
- Independent work and effective prioritization
- Structured, process-oriented approach
- Confident communication skills
- Thrives in cross-functional teams
- Ability to motivate self and stakeholders
- Cross-cultural and cross-hierarchical communication
- Proficiency in MS Office
- Fluent English communication
- German language skills (plus)
Tasks
- Lead projects to increase customer satisfaction
- Conduct on-site audits at major branches
- Ensure premium brand standards and service
- Collaborate with country organizations and franchise partners
- Develop and implement quality tools and processes
- Define new SOPs to elevate service standards
- Identify and implement service quality improvements
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
- German – Basic
Tools & Technologies
- MS Office
Benefits
More Vacation Days
- 30 days of vacation
Flexible Working
- Hybrid working model
- Flexible hours
Corporate Discounts
- Discounts on SIXT rent, share, ride and SIXT+
- Exclusive partner deals
Company Vehicle
- Attractive vehicle leasing offers
Modern Equipment
- Access to AI tools (Claude, SIXTgpt)
Learning & Development
- AI experimentation and knowledge building
Additional Allowances
- Monthly mobility allowance
Retirement Plans
- Retirement plan contribution
Other Benefits
- Capital-forming benefits
- Gaming area
Healthcare & Fitness
- Modern SIXT gym
Team Events
- Leisure activities
- SIXT choir
Free or Subsidized Food
- Employee restaurant
Purpose-Driven Work
- Volunteer day for charity
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International Branch Operations Quality Manager(m/w/x)
Conducting on-site audits at major international branches for a global mobility provider. Quality management experience in the service or mobility industry required. 30 days vacation, hybrid work, and attractive vehicle leasing offers.
Requirements
- Degree in business, economics, or related field
- Professional experience in quality management, customer experience, or branch operations
- Experience gained in service or mobility industry
- Enjoy working with branch managers and teams
- Turning improvement ideas into tangible operational results
- Independent work and effective prioritization
- Structured, process-oriented approach
- Confident communication skills
- Thrives in cross-functional teams
- Ability to motivate self and stakeholders
- Cross-cultural and cross-hierarchical communication
- Proficiency in MS Office
- Fluent English communication
- German language skills (plus)
Tasks
- Lead projects to increase customer satisfaction
- Conduct on-site audits at major branches
- Ensure premium brand standards and service
- Collaborate with country organizations and franchise partners
- Develop and implement quality tools and processes
- Define new SOPs to elevate service standards
- Identify and implement service quality improvements
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
- German – Basic
Tools & Technologies
- MS Office
Benefits
More Vacation Days
- 30 days of vacation
Flexible Working
- Hybrid working model
- Flexible hours
Corporate Discounts
- Discounts on SIXT rent, share, ride and SIXT+
- Exclusive partner deals
Company Vehicle
- Attractive vehicle leasing offers
Modern Equipment
- Access to AI tools (Claude, SIXTgpt)
Learning & Development
- AI experimentation and knowledge building
Additional Allowances
- Monthly mobility allowance
Retirement Plans
- Retirement plan contribution
Other Benefits
- Capital-forming benefits
- Gaming area
Healthcare & Fitness
- Modern SIXT gym
Team Events
- Leisure activities
- SIXT choir
Free or Subsidized Food
- Employee restaurant
Purpose-Driven Work
- Volunteer day for charity
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
SIXT
Industry
Transportation
Description
The company is a globally leading mobility service provider offering car rental, car sharing, taxi services, and car subscriptions.
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