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NLGM-Adobe Systems GmbH
last mo.

Intern or Working Student - Customer Success(m/w/x)

München
Full-timeInternshipWith Home Office

Description

As an intern in Customer Success, you will support account teams in helping customers maximize their use of solutions while engaging in various initiatives to enhance team practices and ensure customer satisfaction.

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Requirements

  • •Enrollment in Master's program with graduation next year
  • •Positive growth mindset and collaboration skills
  • •Creativity, curiosity, and critical problem-solving
  • •High ethics, integrity, and humility
  • •Diligence, organization, and ability to handle multiple tasks
  • •IT affinity and experience with Microsoft Office Suite
  • •German and English required
  • •Advantageous to speak another language (French, Polish)

Education

Currently in higher education

Tasks

  • •Support client account teams
  • •Ensure customers effectively use solutions
  • •Highlight solution resources for account teams
  • •Assist in identifying customer health and renewal risks
  • •Support Customer Adoption and Value events
  • •Perform internal admin and reporting tasks
  • •Collaborate on internal initiatives to improve best practices

Tools & Technologies

Microsoft Office Suite

Languages

German – Business Fluent

English – Business Fluent

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