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INIntergraph Corporation dba Octave

Implementation Analyst(m/w/x)

Garching bei München
Full-timeWith Home OfficeExperienced
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Configuring and customizing technical solutions for asset lifecycle data intelligence at a specialized software provider. Technical university degree and project experience in GIS or NIS required. Focus on complex data intelligence, varied client projects.

Requirements

  • Completed technical university degree (geoinformatics, computer science, IT, surveying)
  • Professional experience in project work (network information systems or geographic information systems)
  • Advantageous experience in the energy industry
  • Good IT skills (Microsoft OS, IIS, Active Directory, Group Policies, networking)
  • Proficiency in scripting languages (MS PowerShell or Perl)
  • Good knowledge of databases (Oracle, SQL Server)
  • Ideal programming experience in .Net languages
  • Structured thinking
  • Goal- and success-oriented work style
  • Ability to explain technical content understandably
  • Ability to define learning objectives
  • Ability to monitor learning progress
  • Good English language skills (written and spoken)
  • Very good German language skills (written and spoken)
  • Willingness to undertake occasional business trips

Tasks

  • Set up and install client technical solutions
  • Configure client technical solutions
  • Customize client technical solutions
  • Set up and install client applications
  • Configure client applications
  • Customize client applications
  • Set up and install client process designs
  • Configure client process designs
  • Customize client process designs
  • Manage initial client access
  • Map client data
  • Transfer client data
  • Create functional requirements documentation
  • Create design documentation
  • Create lessons learned documentation
  • Train client users
  • Coordinate training for client users
  • Test installed system functionality
  • Troubleshoot installed system functionality
  • Identify technical issues
  • Document technical issues for escalation
  • Escalate technical issues to product teams
  • Escalate technical issues to system integration teams
  • Provide client feedback to product teams
  • Provide client feedback to professional services teams
  • Suggest product improvements based on client experiences
  • Suggest process improvements based on client experiences
  • Work directly with clients on-site
  • Provide project support remotely
  • Support pre-sales activities
  • Accurately document support activities
  • Solve problems through support activities
  • Maintain an updated knowledge base
  • Interact with solution development teams
  • Interact with global team support
  • Interact with product ownership teams
  • Investigate problems with teams
  • Discuss design issues with teams
  • Provide customer feedback to teams
  • Actively seek client feedback
  • Actively seek internal stakeholder feedback
  • Identify improvement opportunities from feedback
  • Contribute insights for software enhancement

Work Experience

  • approx. 1 - 4 years

Education

  • Bachelor's degree

Languages

  • English – Business Fluent
  • German – Business Fluent

Tools & Technologies

  • Microsoft operating systems
  • IIS
  • Active Directory
  • Group Policies
  • MS PowerShell
  • Perl
  • Oracle
  • SQL Server
  • .Net languages
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Intergraph Corporation dba Octave and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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