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IAM Service Owner(m/w/x)
Driving identity and access management product vision for security-critical platforms, ensuring stable, secure, SLA-compliant services. Solid background in IT Service Management or product ownership for security-critical platforms required. Coordination of external providers and service quality KPIs.
Requirements
- Proven experience with IAM technologies and concepts
- Solid background in IT Service Management, product ownership, or service delivery for security critical platforms
- Strong understanding of identity lifecycle, authentication standards, and compliance frameworks
- Experience coordinating external providers, SLAs, and service quality KPIs
- Strong analytical and problem-solving abilities with structured, independent working style
- Excellent communication skills in English and collaboration with global stakeholders
Tasks
- Drive the IAM product vision and roadmap
- Ensure stable, secure, and SLA compliant IAM services
- Collaborate with internal and external teams for IAM
- Translate business and regulatory requirements into product features
- Translate business and regulatory requirements into continuous improvements
- Monitor service quality, KPIs, and risk posture
- Monitor compliance with GDPR, CSOPs, ISO 27001
- Manage collaboration with IAM service providers
- Participate in operational governance
- Maintain accurate product documentation and Service Handbook
- Communicate roadmap changes, service updates, and operational issues
- Inform IT and business stakeholders
- Plan and lead IAM related projects
- Manage project sizes and milestones
- Support audits and identity governance initiatives
- Support internal and external benchmarks
- Support security improvement programs
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- Entra ID
- MFA
- SSO
- SCIM
- RBAC
- PAM
- federation
- identity governance
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IAM Service Owner(m/w/x)
Driving identity and access management product vision for security-critical platforms, ensuring stable, secure, SLA-compliant services. Solid background in IT Service Management or product ownership for security-critical platforms required. Coordination of external providers and service quality KPIs.
Requirements
- Proven experience with IAM technologies and concepts
- Solid background in IT Service Management, product ownership, or service delivery for security critical platforms
- Strong understanding of identity lifecycle, authentication standards, and compliance frameworks
- Experience coordinating external providers, SLAs, and service quality KPIs
- Strong analytical and problem-solving abilities with structured, independent working style
- Excellent communication skills in English and collaboration with global stakeholders
Tasks
- Drive the IAM product vision and roadmap
- Ensure stable, secure, and SLA compliant IAM services
- Collaborate with internal and external teams for IAM
- Translate business and regulatory requirements into product features
- Translate business and regulatory requirements into continuous improvements
- Monitor service quality, KPIs, and risk posture
- Monitor compliance with GDPR, CSOPs, ISO 27001
- Manage collaboration with IAM service providers
- Participate in operational governance
- Maintain accurate product documentation and Service Handbook
- Communicate roadmap changes, service updates, and operational issues
- Inform IT and business stakeholders
- Plan and lead IAM related projects
- Manage project sizes and milestones
- Support audits and identity governance initiatives
- Support internal and external benchmarks
- Support security improvement programs
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- Entra ID
- MFA
- SSO
- SCIM
- RBAC
- PAM
- federation
- identity governance
About the Company
Carl Zeiss AG
Industry
Science
Description
Das Unternehmen vereint Innovation und Verantwortung und trägt entscheidend zur strategischen Ausrichtung und zum nachhaltigen Erfolg der ZEISS Gruppe bei.
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