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BIBitpanda

Head of VIP Relationships(m/w/x)

Wien, Berlin
Full-timeWith Home OfficeExperienced

Defining global VIP strategy for high-value clients on a crypto/stocks/commodities investment platform. Experience managing high-value client segments in regulated finance environments required. 25 days work from anywhere, stock option plan, confidential coaching.

Requirements

  • Experience in finance, trading, wealth management, or crypto
  • Management of high-value or institutional client segments
  • Commercial drive, stakeholder, and people-leadership skills
  • Understanding of regulated environments and risk considerations
  • Discretion, ownership, and seniority in client interactions

Tasks

  • Define and execute a global VIP strategy
  • Drive customer acquisition and retention
  • Optimize the VIP service model and onboarding
  • Design premium core value propositions
  • Lead and scale the relationship management team
  • Oversee high-value strategic accounts personally
  • Act as a senior escalation point
  • Translate VIP insights into actionable initiatives
  • Identify cross-sell opportunities across the portfolio
  • Monitor VIP performance metrics and reporting
  • Ensure adherence to regulatory and AML standards

Work Experience

  • approx. 1 - 4 years

Education

  • Bachelor's degreeOR
  • Master's degree

Languages

  • EnglishBusiness Fluent

Benefits

Flexible Working

  • Hybrid working model
  • 25 days work from anywhere

Competitive Pay

  • Competitive total compensation package
  • Stock option plan

Mental Health Support

  • Confidential coaching and counselling
  • Mental health resources

More Vacation Days

  • 3 additional days off

Learning & Development

  • Unlimited Udemy access

Corporate Discounts

  • Exclusive discounts and rewards

Generous Parental Leave

  • 8-week gender-neutral parent leave

Additional Allowances

  • Home office budget

Free or Subsidized Food

  • Free onsite dining

Job Security

  • Tenure recognition and rewards

Other Benefits

  • Exclusive Bitpanda-branded merchandise

Team Events

  • Company events
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Bitpanda and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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