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RERedcare Pharmacy

Head of Technical Onboarding, Marketplace(m/w/x)

Köln
Full-timeOn-siteSenior

Leading 8-person team for technical integration and seller onboarding at Europe's No.1 e-pharmacy. Marketplace/platform team leadership experience required. Deutschland Ticket, employee discounts on store and nu3 products.

Requirements

  • Team leadership experience in marketplace/platform business
  • Strong understanding of technical integrations
  • Strong understanding of operational scaling
  • Strong understanding of data-driven decision-making
  • Enjoyment of international and cross-functional environments
  • Ability to connect teams and drive alignment
  • Fluent English communication
  • German skills are a plus

Tasks

  • Lead and mentor a team of 8 in Technical Integration and Seller Onboarding
  • Develop team structures for long-term success
  • Drive strategic evolution of technical seller onboarding
  • Focus on scalability, automation, quality, and operational excellence
  • Use KPIs and performance reporting to identify growth opportunities
  • Steer strategic initiatives with measurable impact
  • Own the seller onboarding experience (NPS) from a high-level perspective
  • Prioritize initiatives for maximum business value
  • Collaborate with Operations, Product, Tech, Sales, and Customer Success
  • Improve end-to-end processes for sustainable marketplace growth

Work Experience

  • approx. 4 - 6 years

Education

  • Bachelor's degreeOR
  • Master's degree

Languages

  • EnglishNative
  • GermanBasic

Benefits

Healthcare & Fitness

  • Urban Sports Club membership

Mental Health Support

  • Free psychologist support

Corporate Discounts

  • Employee discount on store products
  • Discount on nu3 products

Public Transport Subsidies

  • Deutschland Ticket

Team Events

  • Team events
  • Company parties
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