Trusted Shops SE
Head of Revenue Operations(m/w/x)
Full-timeWith HomeofficeSenior
Köln, Berlin
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ZAZalando
Head of Revenue Operations & CRM - Platform Experience(m/w/x)
Berlin
Full-timeWith Home OfficeSenior
AI/ML
Nejo AI Summary
Building Zalando's revenue operating system for predictable platform growth. Expertise in Salesforce and HubSpot CRM ecosystem development required. 27 days holiday, up to 60% remote per week.
Requirements
- 5+ years leadership experience in Revenue Operations, Sales Operations, or Commercial Excellence in B2B, platform, or marketplace
- Led end-to-end transformation initiatives (e.g., CRM roll-out/migration, new sales methodology implementation)
- Strong analytical background with experience defining, tracking, and using KPIs
- Expertise in Salesforce (workflow/process design, automation, reporting, adoption)
- Experience owning/governing CRM business processes beyond sales (e.g., partner lifecycle, operational support), including HubSpot or similar
- Track record of driving automation and efficiency (AI-enabled workflow, decision-support)
- Proven leadership capability to influence senior stakeholders and turn strategy into repeatable processes
Tasks
- Build and run revenue operating system
- Transform platform strategy into predictable growth
- Develop scalable processes and performance governance
- Create coherent CRM ecosystem with automation and AI
- Design end-to-end revenue operating model
- Implement segmentation and coverage logic
- Manage funnel and pipeline governance
- Plan and forecast revenue cadences
- Set incentives, targets, and KPIs
- Ensure Salesforce and HubSpot enable efficient partner lifecycle
- Partner with Sales, Partner Management, Finance, Operations, Product, Tech, and Data
- Design and run pipeline governance
- Define and govern standard commercial processes
- Coordinate Sales Operations & Insights activities
- Forecast and plan revenue
- Manage pipeline and maintain data/process hygiene
- Define, report, and own key performance metrics
- Guide interventions and support decision-making
- Own Salesforce architecture and roadmap
- Ensure HubSpot supports commercial and operational workflows
- Partner with Product, Tech, and Data teams
- Scale automation and AI use cases
- Reduce manual effort and improve productivity
- Lead organizational transformation
- Build and lead Rev Ops & CRM team
- Drive adoption of standardized processes and tools
Work Experience
- 5 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- Salesforce
- HubSpot
Benefits
More Vacation Days
- 27 days of holiday
Purpose-Driven Work
- 2 paid volunteering days
Flexible Working
- Hybrid working model
- Up to 60% remote per week
Workation & Sabbatical
- Work from abroad (up to 30 days/year)
Competitive Pay
- Employee shares program
Corporate Discounts
- 40% off Zalando products
- 30% off Lounge by Zalando
- Discounts from external partners
Other Benefits
- Relocation assistance
Family Support
- Family services and support
Healthcare & Fitness
- Health and wellbeing options
- Wellhub membership
Mental Health Support
- Mental health support and coaching
Learning & Development
- Training platform
Mentorship & Coaching
- Biannual peer-to-peer review
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Zalando and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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ZAZalando
Head of Revenue Operations & CRM - Platform Experience(m/w/x)
Berlin
Full-timeWith Home OfficeSenior
AI/ML
Nejo AI Summary
Building Zalando's revenue operating system for predictable platform growth. Expertise in Salesforce and HubSpot CRM ecosystem development required. 27 days holiday, up to 60% remote per week.
Requirements
- 5+ years leadership experience in Revenue Operations, Sales Operations, or Commercial Excellence in B2B, platform, or marketplace
- Led end-to-end transformation initiatives (e.g., CRM roll-out/migration, new sales methodology implementation)
- Strong analytical background with experience defining, tracking, and using KPIs
- Expertise in Salesforce (workflow/process design, automation, reporting, adoption)
- Experience owning/governing CRM business processes beyond sales (e.g., partner lifecycle, operational support), including HubSpot or similar
- Track record of driving automation and efficiency (AI-enabled workflow, decision-support)
- Proven leadership capability to influence senior stakeholders and turn strategy into repeatable processes
Tasks
- Build and run revenue operating system
- Transform platform strategy into predictable growth
- Develop scalable processes and performance governance
- Create coherent CRM ecosystem with automation and AI
- Design end-to-end revenue operating model
- Implement segmentation and coverage logic
- Manage funnel and pipeline governance
- Plan and forecast revenue cadences
- Set incentives, targets, and KPIs
- Ensure Salesforce and HubSpot enable efficient partner lifecycle
- Partner with Sales, Partner Management, Finance, Operations, Product, Tech, and Data
- Design and run pipeline governance
- Define and govern standard commercial processes
- Coordinate Sales Operations & Insights activities
- Forecast and plan revenue
- Manage pipeline and maintain data/process hygiene
- Define, report, and own key performance metrics
- Guide interventions and support decision-making
- Own Salesforce architecture and roadmap
- Ensure HubSpot supports commercial and operational workflows
- Partner with Product, Tech, and Data teams
- Scale automation and AI use cases
- Reduce manual effort and improve productivity
- Lead organizational transformation
- Build and lead Rev Ops & CRM team
- Drive adoption of standardized processes and tools
Work Experience
- 5 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- Salesforce
- HubSpot
Benefits
More Vacation Days
- 27 days of holiday
Purpose-Driven Work
- 2 paid volunteering days
Flexible Working
- Hybrid working model
- Up to 60% remote per week
Workation & Sabbatical
- Work from abroad (up to 30 days/year)
Competitive Pay
- Employee shares program
Corporate Discounts
- 40% off Zalando products
- 30% off Lounge by Zalando
- Discounts from external partners
Other Benefits
- Relocation assistance
Family Support
- Family services and support
Healthcare & Fitness
- Health and wellbeing options
- Wellhub membership
Mental Health Support
- Mental health support and coaching
Learning & Development
- Training platform
Mentorship & Coaching
- Biannual peer-to-peer review
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Zalando and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Zalando
Industry
Retail
Description
The company is an exclusive online shopping club for fashion and lifestyle products across Europe, offering daily sales campaigns.
Not a perfect match?
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