Description

In this role, you will drive the IT operational strategy for the cluster, ensuring efficient technology investments and compliance with regulations. Your day-to-day responsibilities will involve overseeing IT infrastructure, managing budgets, and fostering a customer-focused service culture.

Requirements

• •Bachelor's degree in Information Technology, Business Informatics, or comparable qualification
• •Significant experience in IT in a multi-site leadership role
• •Strong project management skills
• •In-depth knowledge of IT security best practices and compliance requirements
• •Exceptional leadership and communication skills
• •Experience in an omnichannel retail environment
• •Business fluency in German and English

Tasks

• •Develop and implement the IT operational plan for the cluster
• •Manage the cluster’s IT operational and capital budgets
• •Act as the primary technology consultant for regional and MSD Board members
• •Oversee the entire IT infrastructure lifecycle in stores
• •Serve as the highest point of technical escalation for complex issues
• •Coordinate with central IT, business departments, and external partners
• •Implement and enforce corporate IT security policies
• •Ensure compliance with legal and industry regulations, including GDPR and PCI-DSS
• •Maintain high availability and performance of critical in-store technologies
• •Promote a proactive and customer-centric service culture within the IT team
• •Lead the design and creation of a unified IT team across all MSD subsidiaries

Benefits