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BA
bautec Energiemanagement GmbH
2d ago

Großkundenbetreuer(m/w/x)

Norderstedt
Full-time, Part-timeWith Home OfficeExperienced
Green Job

Description

In this role, you will drive the billing process by managing service charge settlements and data exchange, ensuring every client receives precise, solution-oriented support and seamless service delivery.

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Requirements

  • Kundenorientierung und strukturierte Arbeitsweise
  • Kaufmännische/technische Ausbildung, Studium oder Fachwirt*in
  • Idealerweise Kenntnisse in Wohnungs-/Energiewirtschaft oder Wärmemessdienstbranche
  • Berufserfahrung in ERP-Systemen, Datentausch oder Heizkostenabrechnung
  • Neugierde und Engagement
  • Fachliche Kompetenz, Teamgeist und Kommunikationsstärke
  • Verhandlungssichere Deutschkenntnisse
  • Umfassende Kenntnisse in MS Office

Education

Vocational certification
OR
Bachelor's degree

Work Experience

approx. 1 - 4 years

Tasks

  • Act as the primary contact for service charge settlements
  • Ensure timely and error-free billing creation
  • Perform preparatory billing activities in internal and client systems
  • Manage data exchange between company and client systems
  • Plan and control service delivery for assigned clients
  • Process client inquiries systematically and with a focus on solutions
  • Prepare error reports for the support team

Tools & Technologies

ERP-SystemeMS Office

Languages

GermanBusiness Fluent

Benefits

Other Benefits

  • Digital Welcome call
  • Regular digital communication formats

Team Events

  • 2-day onboarding event
  • Varied event formats

Mentorship & Coaching

  • Individual job familiarisation plans

Diverse Work

  • Work shadowing

Purpose-Driven Work

  • Speedy assumption of responsibility

Informal Culture

  • Creative freedom
  • Flat hierarchies
  • Open first name culture

Startup Environment

  • Short decision paths

More Vacation Days

  • 30 days’ leave
  • Special paid leave

Modern Equipment

  • Company laptop

Additional Allowances

  • Travel allowance
  • Capital-forming benefits

Retirement Plans

  • Occupational pension subsidy

Learning & Development

  • Systematic development programme STEP
  • Techem Academy seminar programme

Flexible Working

  • Flexible working hours
  • Mobile work

Modern Office

  • Modern work surroundings

Snacks & Drinks

  • Free water, coffee, tea

Parking & Commuter Benefits

  • Excellent travel connections

Company Bike

  • Techem leased bike

Healthcare & Fitness

  • Active health management Techem Vital
  • Reduced price fitness offers

Mental Health Support

  • Free employee advice

Corporate Discounts

  • Corporate Benefits programme
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of bautec Energiemanagement GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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