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Global Discovery Trainee – Process Excellence / Customer Support(m/w/x)
Description
In this role, you will be at the forefront of driving business development and digital transformation, optimizing customer service processes, and collaborating with teams to enhance operations while developing skills through targeted training.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Bachelor's degree in Business Administration, Economics, Digital Business, Industrial Engineering, or comparable field
- •Strong analytical skills
- •Initial practical experience in business development, digital transformation, or process optimization
- •Strong communication skills
- •Digital-native mindset with understanding of modern business tools and data-driven strategies
- •Fluency in German and English (written and spoken)
- •Willingness to travel internationally
- •Maximum of two years of professional experience
- •High motivation to acquire new skills and knowledge
Education
Tasks
- •Support the development and optimization of customer service processes
- •Enhance internal sales activities to improve business operations
- •Design and implement processes to drive business strategies
- •Develop KPI-based monitoring systems for business activities
- •Identify potential process improvements through data analysis
- •Collaborate with cross-functional teams to streamline business development
- •Engage in targeted training programs to develop skills
- •Participate in professional development opportunities and webinars
Languages
German – Business Fluent
English – Business Fluent
Benefits
Free or Subsidized Food
- •Canteen
Mental Health Support
- •Employee Assistance Program
Other Benefits
- •Accident Insurance
- •Paid and unpaid leave options
Competitive Pay
- •Employee Share Purchase Plan
- ABB AGFull-timeWith HomeofficeEntry LevelHeidelberg
- ABB AG
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Global Discovery Trainee – Process Excellence / Customer Support(m/w/x)
The AI Job Search Engine
Description
In this role, you will be at the forefront of driving business development and digital transformation, optimizing customer service processes, and collaborating with teams to enhance operations while developing skills through targeted training.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Bachelor's degree in Business Administration, Economics, Digital Business, Industrial Engineering, or comparable field
- •Strong analytical skills
- •Initial practical experience in business development, digital transformation, or process optimization
- •Strong communication skills
- •Digital-native mindset with understanding of modern business tools and data-driven strategies
- •Fluency in German and English (written and spoken)
- •Willingness to travel internationally
- •Maximum of two years of professional experience
- •High motivation to acquire new skills and knowledge
Education
Tasks
- •Support the development and optimization of customer service processes
- •Enhance internal sales activities to improve business operations
- •Design and implement processes to drive business strategies
- •Develop KPI-based monitoring systems for business activities
- •Identify potential process improvements through data analysis
- •Collaborate with cross-functional teams to streamline business development
- •Engage in targeted training programs to develop skills
- •Participate in professional development opportunities and webinars
Languages
German – Business Fluent
English – Business Fluent
Benefits
Free or Subsidized Food
- •Canteen
Mental Health Support
- •Employee Assistance Program
Other Benefits
- •Accident Insurance
- •Paid and unpaid leave options
Competitive Pay
- •Employee Share Purchase Plan
About the Company
ABB AG
Industry
EnergyAutomation
Description
Das Unternehmen ist ein globaler Marktführer, der Industrien dabei unterstützt, effizienter und umweltfreundlicher zu arbeiten.
- ABB AG
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