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German Travel Support Advisor(m/w/x)
German-speaking client support for travel reservations via phone, email, and chat. German and English fluency required. Relocation expenses covered, apartment search assistance.
Requirements
- German and English fluency, written and spoken
- Strong communication and customer service skills
- Previous travel support or customer service experience
- Good problem-solving abilities and attention to detail
- Positive and professional approach focused on client satisfaction
- Ability to thrive in fast-paced, dynamic environment
- Passion for travel industry and career development
- High School or equivalent education
- Entry level experience
Tasks
- Assist German-speaking clients via phone, email, and chat
- Support clients with travel reservations
- Provide comprehensive travel information
- Resolve client complaints, inquiries, and concerns
- Maintain accurate records of client interactions
- Collaborate with internal teams to improve service
- Inform clients about promotions and additional services
- Gather and report client feedback for service improvement
Education
- High school diploma
Languages
- German – Native
- English – Native
Benefits
Additional Allowances
- Relocation expenses covered
Other Benefits
- Apartment search assistance
Learning & Development
- Paid training
- Professional development opportunities
Not a perfect match?
- SOCCO Leonberg GmbHFull-timeOn-siteNot specifiedBöblingenfrom 60,000 - 80,000 / year
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German Travel Support Advisor(m/w/x)
German-speaking client support for travel reservations via phone, email, and chat. German and English fluency required. Relocation expenses covered, apartment search assistance.
Requirements
- German and English fluency, written and spoken
- Strong communication and customer service skills
- Previous travel support or customer service experience
- Good problem-solving abilities and attention to detail
- Positive and professional approach focused on client satisfaction
- Ability to thrive in fast-paced, dynamic environment
- Passion for travel industry and career development
- High School or equivalent education
- Entry level experience
Tasks
- Assist German-speaking clients via phone, email, and chat
- Support clients with travel reservations
- Provide comprehensive travel information
- Resolve client complaints, inquiries, and concerns
- Maintain accurate records of client interactions
- Collaborate with internal teams to improve service
- Inform clients about promotions and additional services
- Gather and report client feedback for service improvement
Education
- High school diploma
Languages
- German – Native
- English – Native
Benefits
Additional Allowances
- Relocation expenses covered
Other Benefits
- Apartment search assistance
Learning & Development
- Paid training
- Professional development opportunities
About the Company
Mercier Consultancy
Industry
Tourism
Description
Mercier Consultancy provides customer care for climate technology solutions, assisting German-speaking customers and contributing to a sustainable future.
Not a perfect match?
- SOCCO Leonberg GmbH
Serviceassistentin(m/w/x)
Full-timeOn-siteNot specifiedBöblingenfrom 60,000 - 80,000 / year - Cushman & Wakefield U.S., Inc.
Facility Coordinator(m/w/x)
Full-timeOn-siteJuniorStuttgart - Cencora
Customer Service Executive(m/w/x)
Full-timeOn-siteNot specifiedSindelfingen - CWTSatoTravel
Travel Consultant(m/w/x)
Full-timeOn-siteExperiencedStuttgart - DERTOUR Group
Ausbildung zur Tourismuskauffrau:mann(m/w/x)
Full-timeApprenticeshipOn-siteStuttgart