LapID Service GmbH
Customer Support Specialist(m/w/x)
Full-timeWith HomeofficeJunior
Netphen
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BOBooking.com
German-speaking Customer Support Specialist(m/w/x)
Freudenberg
Full-timeWith Home OfficeJunior
Nejo AI Summary
Handling user calls, messages, and emails for travel planning and reservation management. Fluent German and English communication skills required. Full relocation support, flight, and hotel covered.
Requirements
- Positive mindset and interest in international career
- Fluent German and good English communication skills
- Strong attention to detail
- Problem-solving and troubleshooting ability
- Comfort with unexpected changes or last-minute requests
- Experience in e-commerce or online bookings is a plus
Tasks
- Handle incoming calls from users
- Respond to user messages
- Answer user emails
- Manage reservations
- Handle special requests
- Process changes to bookings
- Address customer complaints
- Research travel options
- Modify bookings based on preferences
- Process payments
- Handle cancellations
- Make adjustments to bookings
- Provide solutions to travelers
- Help travelers feel supported
- Ensure travelers are well-informed
Education
- Compulsory education
Languages
- German – Native
- English – Business Fluent
Benefits
Other Benefits
- Full relocation support
- Flight covered
Additional Allowances
- Hotel stay covered
- Housing assistance covered
Competitive Pay
- Competitive salary
Bonuses & Incentives
- 2 extra monthly salaries per year
Healthcare & Fitness
- Health insurance
Corporate Discounts
- Company discounts
Learning & Development
- Full training by certified instructors
- Free online Greek language courses
Career Advancement
- Career growth opportunities
Flexible Working
- Work-from-home basis
Informal Culture
- Diverse, inclusive culture
- Great Place to Work-certified company culture
- Multinational environment
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Booking.com and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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BOBooking.com
German-speaking Customer Support Specialist(m/w/x)
Freudenberg
Full-timeWith Home OfficeJunior
Nejo AI Summary
Handling user calls, messages, and emails for travel planning and reservation management. Fluent German and English communication skills required. Full relocation support, flight, and hotel covered.
Requirements
- Positive mindset and interest in international career
- Fluent German and good English communication skills
- Strong attention to detail
- Problem-solving and troubleshooting ability
- Comfort with unexpected changes or last-minute requests
- Experience in e-commerce or online bookings is a plus
Tasks
- Handle incoming calls from users
- Respond to user messages
- Answer user emails
- Manage reservations
- Handle special requests
- Process changes to bookings
- Address customer complaints
- Research travel options
- Modify bookings based on preferences
- Process payments
- Handle cancellations
- Make adjustments to bookings
- Provide solutions to travelers
- Help travelers feel supported
- Ensure travelers are well-informed
Education
- Compulsory education
Languages
- German – Native
- English – Business Fluent
Benefits
Other Benefits
- Full relocation support
- Flight covered
Additional Allowances
- Hotel stay covered
- Housing assistance covered
Competitive Pay
- Competitive salary
Bonuses & Incentives
- 2 extra monthly salaries per year
Healthcare & Fitness
- Health insurance
Corporate Discounts
- Company discounts
Learning & Development
- Full training by certified instructors
- Free online Greek language courses
Career Advancement
- Career growth opportunities
Flexible Working
- Work-from-home basis
Informal Culture
- Diverse, inclusive culture
- Great Place to Work-certified company culture
- Multinational environment
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Booking.com and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Booking.com
Industry
Tourism
Description
Booking.com supports travelers in planning trips and offers customer assistance.
Not a perfect match?
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