0916 Ideal Standard GmbH
Customer Service Agent(m/w/x)
Full-timeTemporary contractOn-siteCareer Changer
Köln
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PAPatrique Mercier Recruitment By Nellie
German Speaking Customer Service Agent(m/w/x)
Köln
Full-timeOn-siteJunior
Nejo AI Summary
Handling inquiries via phone, email, and chat for German-speaking customers. German and English fluency required. 1500 euro signing bonus, extra health insurance options.
Requirements
- German and English fluency (written and spoken)
- Previous customer service experience (similar industry preferred)
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Customer-focused approach
- Proficiency in customer service software
- Proficiency in Microsoft Office applications
- Detail-oriented
- Strong organizational skills
- Willingness to relocate to Sofia
- Entry level experience
- High School education or equivalent
Tasks
- Provide excellent customer service to German-speaking customers
- Handle inquiries via phone, email, and chat
- Resolve customer issues and complaints
- Maintain accurate records of customer interactions
- Update the CRM database
- Stay knowledgeable about company products and services
- Collaborate with internal teams to enhance customer experience
- Participate in ongoing training to improve skills
Education
- High school diploma
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- Microsoft Office applications
Benefits
Bonuses & Incentives
- 1500 euro signing bonus
Learning & Development
- Comprehensive training
- Ongoing support and learning opportunities
Job Security
- Secure employment
Career Advancement
- Career growth opportunities
Healthcare & Fitness
- Extra health insurance options
Corporate Discounts
- Access to over 50 benefits and services
Informal Culture
- Welcoming international workplace culture
Additional Allowances
- Financial relocation assistance
- Rent assistance
Other Benefits
- Transportation assistance
- Hotel accommodation assistance
- Assistance securing long-term housing
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Patrique Mercier Recruitment By Nellie and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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PAPatrique Mercier Recruitment By Nellie
German Speaking Customer Service Agent(m/w/x)
Köln
Full-timeOn-siteJunior
Nejo AI Summary
Handling inquiries via phone, email, and chat for German-speaking customers. German and English fluency required. 1500 euro signing bonus, extra health insurance options.
Requirements
- German and English fluency (written and spoken)
- Previous customer service experience (similar industry preferred)
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Customer-focused approach
- Proficiency in customer service software
- Proficiency in Microsoft Office applications
- Detail-oriented
- Strong organizational skills
- Willingness to relocate to Sofia
- Entry level experience
- High School education or equivalent
Tasks
- Provide excellent customer service to German-speaking customers
- Handle inquiries via phone, email, and chat
- Resolve customer issues and complaints
- Maintain accurate records of customer interactions
- Update the CRM database
- Stay knowledgeable about company products and services
- Collaborate with internal teams to enhance customer experience
- Participate in ongoing training to improve skills
Education
- High school diploma
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- Microsoft Office applications
Benefits
Bonuses & Incentives
- 1500 euro signing bonus
Learning & Development
- Comprehensive training
- Ongoing support and learning opportunities
Job Security
- Secure employment
Career Advancement
- Career growth opportunities
Healthcare & Fitness
- Extra health insurance options
Corporate Discounts
- Access to over 50 benefits and services
Informal Culture
- Welcoming international workplace culture
Additional Allowances
- Financial relocation assistance
- Rent assistance
Other Benefits
- Transportation assistance
- Hotel accommodation assistance
- Assistance securing long-term housing
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Patrique Mercier Recruitment By Nellie and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Not a perfect match?
- 0916 Ideal Standard GmbH
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