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BOBoehringer Ingelheim

GBS Business Performance Manager(m/w/x)

Ingelheim am Rhein
Part-timeOn-siteExperienced
AI/ML

Performance analysis, KPI transparency, and SLA governance for a global pharmaceutical GBS. Project Management certification preferred, several years global business performance management experience required. International project scope.

Requirements

  • Master’s or Bachelor’s degree in Economics, Business Administration, Natural Sciences, Information Technology, Computer Science, or related field
  • Professional Project Management certification (e.g., PMI or equivalent) (advantage)
  • Several years progressive experience in business performance management, analytics, reporting, or related capabilities in global/shared services
  • Solid understanding of end-to-end GBS processes
  • Strong understanding of KPI frameworks
  • Hands-on experience with reporting and data analysis tools
  • Demonstrated analytical and problem-solving skills
  • Attention to detail
  • Proven experience in leading projects
  • Experience driving change initiatives
  • Influencing and collaborating across matrix and cross-functional structures
  • Excellent communication skills in international environment
  • Structured and entrepreneurial thinking approach
  • Business partner mindset

Tasks

  • Analyze GBS performance for recommendations
  • Drive transparency via multi-level KPIs
  • Coordinate and execute performance initiatives
  • Conduct benchmarking activities
  • Manage SLA governance
  • Prepare management reports
  • Contribute to AI-enabled analytics
  • Contribute to scalable reporting solutions
  • Facilitate performance review meetings
  • Ensure stakeholder alignment
  • Promote data-driven decisions
  • Oversee global portfolio processes and systems
  • Develop portfolio management tools
  • Develop portfolio reporting structures
  • Define and document portfolio standards
  • Drive continuous improvement
  • Translate business requirements to IT
  • Collaborate with IT on enhancements
  • Lead portfolio communication and training
  • Ensure process adherence
  • Manage escalations as needed
  • Collaborate with country and cross-functional teams
  • Gather team feedback
  • Identify improvement opportunities
  • Enhance overall performance

Work Experience

  • approx. 1 - 4 years

Education

  • Bachelor's degreeOR
  • Master's degree

Languages

  • EnglishBusiness Fluent
  • GermanBusiness Fluent

Tools & Technologies

  • Power BI
  • Excel
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Boehringer Ingelheim and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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