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Frontend Engineer - Customer Care Technology(m/w/x)
Developing AI-enhanced customer self-service tools for an online fashion club, integrating Salesforce Service Cloud. Expert-level ReactJS for high-traffic B2C applications required. Employee shares program, 40% fashion/beauty discount, 2 paid volunteering days.
Requirements
- Expert-level knowledge of JavaScript, TypeScript, ReactJS, and associated frameworks
- Experience with performance optimization, responsive design, and RESTful API integration
- Familiarity with Webpack and modern frontend development tools
- Experience building and maintaining high-traffic applications in a B2C environment
- Experience with modular design, reusable components/libraries, and potentially micro-frontends or design systems
- Strong focus on user experience
- Ability to build intuitive and accessible interfaces
- Experience with frontend testing, CI/CD pipelines, and agile development methodologies
- Strong communication and collaboration skills
- At least 3+ years of experience in frontend development
- Demonstrable experience building scalable, high-performance consumer-facing products
Tasks
- Develop and maintain scalable frontend systems for customer self-service tools
- Integrate with Salesforce Service Cloud
- Build responsive web and mobile applications
- Utilize AI and automation technologies to enhance self-service capabilities
- Collaborate with frontend engineers, AI specialists, and Salesforce developers
- Design solutions that empower customers and ensure a seamless experience
- Optimize existing self-service tools and automate processes
- Lead frontend architecture discussions and influence design systems
- Participate in an agile development process
- Manage complex applications serving millions of users
- Leverage skills in ReactJS, performance optimization, and modular component development
Work Experience
- 3 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- JavaScript
- TypeScript
- ReactJS
- Webpack
Benefits
Competitive Pay
- Employee shares program
Corporate Discounts
- 40% off fashion and beauty products
- 30% off Zalando Lounge
- Discounts from external partners
Purpose-Driven Work
- 2 paid volunteering days a year
Flexible Working
- Hybrid working model with 60% remote
Workation & Sabbatical
- Work from abroad for up to 30 days a year
Other Benefits
- Relocation assistance
Family Support
- Family services including counseling
Healthcare & Fitness
- Health and wellbeing options
Mental Health Support
- Mental health support and coaching
Not a perfect match?
- ZalandoFull-timeWith HomeofficeSeniorBerlin
- Zalando
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Frontend Engineer - Customer Care Technology(m/w/x)
Developing AI-enhanced customer self-service tools for an online fashion club, integrating Salesforce Service Cloud. Expert-level ReactJS for high-traffic B2C applications required. Employee shares program, 40% fashion/beauty discount, 2 paid volunteering days.
Requirements
- Expert-level knowledge of JavaScript, TypeScript, ReactJS, and associated frameworks
- Experience with performance optimization, responsive design, and RESTful API integration
- Familiarity with Webpack and modern frontend development tools
- Experience building and maintaining high-traffic applications in a B2C environment
- Experience with modular design, reusable components/libraries, and potentially micro-frontends or design systems
- Strong focus on user experience
- Ability to build intuitive and accessible interfaces
- Experience with frontend testing, CI/CD pipelines, and agile development methodologies
- Strong communication and collaboration skills
- At least 3+ years of experience in frontend development
- Demonstrable experience building scalable, high-performance consumer-facing products
Tasks
- Develop and maintain scalable frontend systems for customer self-service tools
- Integrate with Salesforce Service Cloud
- Build responsive web and mobile applications
- Utilize AI and automation technologies to enhance self-service capabilities
- Collaborate with frontend engineers, AI specialists, and Salesforce developers
- Design solutions that empower customers and ensure a seamless experience
- Optimize existing self-service tools and automate processes
- Lead frontend architecture discussions and influence design systems
- Participate in an agile development process
- Manage complex applications serving millions of users
- Leverage skills in ReactJS, performance optimization, and modular component development
Work Experience
- 3 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- JavaScript
- TypeScript
- ReactJS
- Webpack
Benefits
Competitive Pay
- Employee shares program
Corporate Discounts
- 40% off fashion and beauty products
- 30% off Zalando Lounge
- Discounts from external partners
Purpose-Driven Work
- 2 paid volunteering days a year
Flexible Working
- Hybrid working model with 60% remote
Workation & Sabbatical
- Work from abroad for up to 30 days a year
Other Benefits
- Relocation assistance
Family Support
- Family services including counseling
Healthcare & Fitness
- Health and wellbeing options
Mental Health Support
- Mental health support and coaching
About the Company
Zalando
Industry
IT
Description
The company is an exclusive online shopping club for fashion and lifestyle products across Europe, offering daily sales campaigns.
Not a perfect match?
- Zalando
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Full-timeWith HomeofficeSeniorBerlin - Zalando
Senior Salesforce Engineer - Customer Care Technology(m/w/x)
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Junior Frontend Software Engineer: Inbound engineering(m/w/x)
Full-timeWith HomeofficeJuniorBerlin - Zalando Marketing Services GmbH
Software Engineer Fullstack - Consumer Experience ZMS(m/w/x)
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