Estrel Hotel-Betriebs-GmbH
Supervisor Front Office(m/w/x)
Full-timeOn-siteExperienced
Berlin
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Supervising front desk operations for a hybrid hospitality concept, coaching Front Office Hosts. Deep hospitality knowledge and strong people skills essential. Property discounts for friends and family.
Requirements
- 1-3 years experience as front office supervisor or similar hospitality role
- Deep knowledge of hospitality
- Confidence, warmth, and strong people skills
- Quick problem-solving skills
- Calm, steady presence during busy moments
- Enjoyment of guiding and uplifting team
- Comfort with modern hotel systems; curiosity to learn new tools
- Fluency in English and German; additional languages a plus
Tasks
- Lead daily front desk operations
- Guide the front office team
- Coach, support, and motivate Front Office Hosts
- Welcome guests
- Handle guest requests
- Create great guest stays
- Coordinate with other departments
- Manage bookings, room availability, and payments
- Perform administrative tasks
- Upsell rooms, experiences, and TSH outlets
- Share guest feedback to elevate service
- Onboard new team members
- Foster a fun, supportive team environment
Work Experience
- 1 - 3 years
Education
- High school diploma
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- modern hotel systems
Benefits
Corporate Discounts
- Property discounts for friends and family
Learning & Development
- Learning and growth opportunities
Team Events
- Company events
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of The Social Hub and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Not a perfect match?
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Front Office Supervisor(m/w/x)
Full-timeOn-siteManagementBerlin
Supervising front desk operations for a hybrid hospitality concept, coaching Front Office Hosts. Deep hospitality knowledge and strong people skills essential. Property discounts for friends and family.
Requirements
- 1-3 years experience as front office supervisor or similar hospitality role
- Deep knowledge of hospitality
- Confidence, warmth, and strong people skills
- Quick problem-solving skills
- Calm, steady presence during busy moments
- Enjoyment of guiding and uplifting team
- Comfort with modern hotel systems; curiosity to learn new tools
- Fluency in English and German; additional languages a plus
Tasks
- Lead daily front desk operations
- Guide the front office team
- Coach, support, and motivate Front Office Hosts
- Welcome guests
- Handle guest requests
- Create great guest stays
- Coordinate with other departments
- Manage bookings, room availability, and payments
- Perform administrative tasks
- Upsell rooms, experiences, and TSH outlets
- Share guest feedback to elevate service
- Onboard new team members
- Foster a fun, supportive team environment
Work Experience
- 1 - 3 years
Education
- High school diploma
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- modern hotel systems
Benefits
Corporate Discounts
- Property discounts for friends and family
Learning & Development
- Learning and growth opportunities
Team Events
- Company events
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of The Social Hub and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
The Social Hub
Industry
Hospitality
Description
The company offers a hybrid hospitality concept combining accommodation, community spaces, and events across Europe.
Not a perfect match?
- Estrel Hotel-Betriebs-GmbH
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