AccorHotel
Front Office Agent(m/w/x)
Full-timeOn-siteExperienced
München
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ACAccorHotel
Front Office & Reservations Coordinator(m/w/x)
München
Full-timeOn-siteExperienced
Nejo AI Summary
Processing guest reservations and special requests for a global hotel operator. Fluent German and English, plus hotel industry training and experience required. 4-day workweek, 10 free hotel nights annually, worldwide room discounts.
Requirements
- Strong personality
- Completed training in hotel industry
- Professional experience
- Fluent German
- Fluent English
- Independent work style
- Reliability
- Proactive thinking
- Team player
- Solution-oriented thinking
- Willingness to help
- Proactive attitude
- Openness to admit mistakes
- Good character
Tasks
- Review and process reservations for accurate system recording
- Check upcoming arrivals
- Identify early special requests
- Prepare the team for special requests
- Monitor credit cards and guarantees to secure bookings
- Perform administrative tasks for Front Office and Reservations
- Monitor TrustYou reviews and online platforms
- Support handling guest feedback
- Provide operational support at the Front Office
- Support the team with guest interactions
Work Experience
- approx. 1 - 4 years
Education
- Vocational certification
Languages
- German – Business Fluent
- English – Business Fluent
Benefits
Flexible Working
- 4-day workweek without reduction
- Flexible free time organization
Workation & Sabbatical
- Free hotel stays (10 nights/year)
Corporate Discounts
- Discounts at bars/restaurants
- Worldwide hotel room discounts
- Offers from cooperation partners
Team Events
- Staff parties
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of AccorHotel and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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ACAccorHotel
Front Office & Reservations Coordinator(m/w/x)
München
Full-timeOn-siteExperienced
Nejo AI Summary
Processing guest reservations and special requests for a global hotel operator. Fluent German and English, plus hotel industry training and experience required. 4-day workweek, 10 free hotel nights annually, worldwide room discounts.
Requirements
- Strong personality
- Completed training in hotel industry
- Professional experience
- Fluent German
- Fluent English
- Independent work style
- Reliability
- Proactive thinking
- Team player
- Solution-oriented thinking
- Willingness to help
- Proactive attitude
- Openness to admit mistakes
- Good character
Tasks
- Review and process reservations for accurate system recording
- Check upcoming arrivals
- Identify early special requests
- Prepare the team for special requests
- Monitor credit cards and guarantees to secure bookings
- Perform administrative tasks for Front Office and Reservations
- Monitor TrustYou reviews and online platforms
- Support handling guest feedback
- Provide operational support at the Front Office
- Support the team with guest interactions
Work Experience
- approx. 1 - 4 years
Education
- Vocational certification
Languages
- German – Business Fluent
- English – Business Fluent
Benefits
Flexible Working
- 4-day workweek without reduction
- Flexible free time organization
Workation & Sabbatical
- Free hotel stays (10 nights/year)
Corporate Discounts
- Discounts at bars/restaurants
- Worldwide hotel room discounts
- Offers from cooperation partners
Team Events
- Staff parties
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of AccorHotel and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
AccorHotel
Industry
Hospitality
Description
The company operates a series of open-house hotels, providing vibrant public spaces and a local experience for guests.
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