theBASE FOL Group GmbH
Front Office Agent/ Community Host Co-Living(m/w/x)
Full-timeOn-siteJunior
Berlin
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Greeting guests and managing check-ins at a European hospitality concept with work, stay, learn, and play spaces. 1-3 years guest-facing experience required. Property discounts for friends and family, company events.
Requirements
- 1-3 years hospitality or guest-facing experience
- Energetic and welcoming demeanor
- Ability to multitask with a smile
- Proactive mindset and creating memorable moments
- Comfort with digital tools (PMS, kiosks, messaging apps)
- Clear communication in English and German
- Team player, cool and confident during peaks
Tasks
- Welcome guests warmly
- Set a positive atmosphere
- Assist with check-ins
- Handle payments
- Guide kiosk navigation
- Keep the lobby tidy
- Maintain a friendly environment
- Offer local recommendations
- Connect guests to events
- Book activities and restaurants
- Share guest feedback
- Collaborate with Housekeeping
- Work with F&B and Maintenance
- Promote TSH outlets
- Identify upsell opportunities
Work Experience
- 1 - 3 years
Education
- Compulsory education
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- PMS
- kiosks
- guest messaging apps
Benefits
Learning & Development
- Learning and growth opportunities
Corporate Discounts
- Property discounts for friends and family
Team Events
- Company events
Informal Culture
- Fun colleagues
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of The Social Hub and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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Full-timeOn-siteJuniorBerlin
Greeting guests and managing check-ins at a European hospitality concept with work, stay, learn, and play spaces. 1-3 years guest-facing experience required. Property discounts for friends and family, company events.
Requirements
- 1-3 years hospitality or guest-facing experience
- Energetic and welcoming demeanor
- Ability to multitask with a smile
- Proactive mindset and creating memorable moments
- Comfort with digital tools (PMS, kiosks, messaging apps)
- Clear communication in English and German
- Team player, cool and confident during peaks
Tasks
- Welcome guests warmly
- Set a positive atmosphere
- Assist with check-ins
- Handle payments
- Guide kiosk navigation
- Keep the lobby tidy
- Maintain a friendly environment
- Offer local recommendations
- Connect guests to events
- Book activities and restaurants
- Share guest feedback
- Collaborate with Housekeeping
- Work with F&B and Maintenance
- Promote TSH outlets
- Identify upsell opportunities
Work Experience
- 1 - 3 years
Education
- Compulsory education
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- PMS
- kiosks
- guest messaging apps
Benefits
Learning & Development
- Learning and growth opportunities
Corporate Discounts
- Property discounts for friends and family
Team Events
- Company events
Informal Culture
- Fun colleagues
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of The Social Hub and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
The Social Hub
Industry
Hospitality
Description
The company offers a hybrid hospitality concept combining accommodation, community spaces, and events across Europe.
Not a perfect match?
- theBASE FOL Group GmbH
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