AccorHotel
Front Office Working Student(m/w/x)
Full-timeWorking StudentOn-site
Berlin
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Welcoming guests and setting a positive atmosphere at a European hospitality concept with work, stay, learn, and play spaces. 1-3 years guest-facing experience required. Property discounts for friends and family, company events.
Requirements
- 1-3 years hospitality or guest-facing experience
- Energetic and welcoming demeanor
- Ability to multitask with a smile
- Proactive mindset and creating memorable moments
- Comfort with digital tools (PMS, kiosks, guest messaging)
- Clear communication in English and German
- Team player, calm and confident during busy periods
Tasks
- Welcome guests warmly
- Set a positive atmosphere
- Assist with check-ins
- Handle payments
- Guide kiosk navigation
- Keep the lobby tidy
- Maintain an inviting lobby
- Offer local recommendations
- Connect guests to events
- Book activities and restaurants
- Share guest feedback
- Collaborate with Housekeeping
- Work with F&B team
- Coordinate with Maintenance
- Promote TSH outlets
- Identify upsell opportunities
Work Experience
- 1 - 3 years
Education
- Compulsory education
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- PMS
- kiosks
- guest messaging apps
Benefits
Learning & Development
- Learning and growth opportunities
Corporate Discounts
- Property discounts for friends and family
Team Events
- Company events
Informal Culture
- Fun colleagues
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of The Social Hub and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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Welcoming guests and setting a positive atmosphere at a European hospitality concept with work, stay, learn, and play spaces. 1-3 years guest-facing experience required. Property discounts for friends and family, company events.
Requirements
- 1-3 years hospitality or guest-facing experience
- Energetic and welcoming demeanor
- Ability to multitask with a smile
- Proactive mindset and creating memorable moments
- Comfort with digital tools (PMS, kiosks, guest messaging)
- Clear communication in English and German
- Team player, calm and confident during busy periods
Tasks
- Welcome guests warmly
- Set a positive atmosphere
- Assist with check-ins
- Handle payments
- Guide kiosk navigation
- Keep the lobby tidy
- Maintain an inviting lobby
- Offer local recommendations
- Connect guests to events
- Book activities and restaurants
- Share guest feedback
- Collaborate with Housekeeping
- Work with F&B team
- Coordinate with Maintenance
- Promote TSH outlets
- Identify upsell opportunities
Work Experience
- 1 - 3 years
Education
- Compulsory education
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- PMS
- kiosks
- guest messaging apps
Benefits
Learning & Development
- Learning and growth opportunities
Corporate Discounts
- Property discounts for friends and family
Team Events
- Company events
Informal Culture
- Fun colleagues
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of The Social Hub and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
The Social Hub
Industry
Hospitality
Description
The company offers a hybrid hospitality concept combining accommodation, community spaces, and events across Europe.
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