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NONOVUM Hospitality

Front Office Agent(m/w/x)

Berlin
Full-timeOn-siteEntry Level

Guest check-ins and check-outs at hotel front desk. Reservation management and inquiry assistance. 4-day work week, 6 weeks vacation.

Tasks

  • Handle guest reservations
  • Manage front desk operations
  • Process check-ins and check-outs
  • Assist with guest inquiries
  • Maintain reservation records
  • Coordinate with back office
  • Ensure guest satisfaction
  • Provide information on local attractions
  • Manage room availability
  • Process payments and transactions
  • Maintain a clean and organized front desk area
  • Respond to guest complaints and issues
  • Update guest information in the system
  • Coordinate with housekeeping for room readiness
  • Handle phone calls and emails
  • Maintain confidentiality of guest information
  • Perform basic accounting tasks
  • Support team during peak times

Education

  • Compulsory education

Languages

  • EnglishBusiness Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of NOVUM Hospitality and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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