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WEWeWork Germany GmbH

Front Desk Associate(m/w/x)

Berlin
Full-timeOn-siteJunior

Greeting members and guests at a global flexible workspace provider. Outstanding interpersonal skills required. Daily shift work, 8 AM - 5 PM.

Requirements

  • People-person, enjoys meeting new people
  • Energized by in-person interactions, outstanding interpersonal skills
  • Comfortable and confident representing the brand
  • Sense of accomplishment from helping others
  • Teamwork skills, willingness to help
  • Ability to multitask, prioritizing member experience
  • Previous hospitality, retail, or customer service experience (preferred but not required)
  • Strong verbal and written communication skills
  • Comfortable and proficient with basic computer skills
  • Demonstrates integrity, dependability, responsibility, accountability, self-awareness, work ethic, compassion
  • Passion and understanding of WeWork’s mission and values
  • Secondary school certificate (preferred but not required)

Tasks

  • Greet members and guests warmly
  • Register and check in visiting guests
  • Provide orientation to first-time visitors
  • Issue and collect keys from members and guests
  • Keep the front desk clean and organized
  • Notify members of food deliveries and packages
  • Learn and remember members' names and businesses
  • Track member notes and information in WeWork systems
  • Answer questions from members and guests
  • Offer WeWork products and solutions
  • Celebrate members' successes and milestones
  • Explain WeWork policies and procedures
  • Recommend local restaurants and services
  • Handle mail and packages
  • Explain mailroom policies and procedures
  • Monitor and adjust spaces as needed
  • Maintain building amenities
  • Respond to emergencies and incidents
  • Support Community Management team
  • Promote WeWork services to members and guests
  • Illustrate WeWork’s core values

Education

  • High school diploma

Languages

  • EnglishBusiness Fluent

Tools & Technologies

  • Basic computer skills
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of WeWork Germany GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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