LUMINAIR
Intern Sales & Flightcare(m/w/x)
Full-timeInternshipOn-site
Hamburg
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Customer care for private jet clients, managing service before, during, and after flights, collaborating with Sales. Ability to work under time pressure and handle irregular operations required. Airline staff travel, hotel discounts, WELLPASS.
Requirements
- Customer-oriented mindset with high service standards
- Excellent communication skills
- Ability to work under time pressure and handle irregular operations
- Strong coordination skills
- High level of reliability, discretion, and confidentiality
- Structured, solution-oriented, and proactive working style
- Very good command of English; additional languages are an advantage
- Experience in business aviation or VIP customer service
- Strong understanding of OCC / flight operations processes
Tasks
- Provide customer care before, during, and after each flight
- Deliver a top-notch service experience with attention to detail
- Act as the primary point of contact for clients
- Ensure service-related requirements meet contractual agreements
- Collaborate closely with the Sales Department on commercial agreements
- Execute special arrangements in daily operations
- Coordinate with Operations and Crew for service delivery
- Manage changes to maintain a consistent customer experience
- Exceed customer expectations through flawless coordination
- Build trust with customers, especially aircraft brokers
Work Experience
- 1 - 2 years
Education
- High school diploma
Languages
- English – Business Fluent
Benefits
Competitive Pay
- Competitive salary
More Vacation Days
- Holiday allowance
Other Benefits
- Airline staff travel
Corporate Discounts
- Hotel discounts
Healthcare & Fitness
- WELLPASS
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of LUMINAIR and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Not a perfect match?
- LUMINAIR
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Customer care for private jet clients, managing service before, during, and after flights, collaborating with Sales. Ability to work under time pressure and handle irregular operations required. Airline staff travel, hotel discounts, WELLPASS.
Requirements
- Customer-oriented mindset with high service standards
- Excellent communication skills
- Ability to work under time pressure and handle irregular operations
- Strong coordination skills
- High level of reliability, discretion, and confidentiality
- Structured, solution-oriented, and proactive working style
- Very good command of English; additional languages are an advantage
- Experience in business aviation or VIP customer service
- Strong understanding of OCC / flight operations processes
Tasks
- Provide customer care before, during, and after each flight
- Deliver a top-notch service experience with attention to detail
- Act as the primary point of contact for clients
- Ensure service-related requirements meet contractual agreements
- Collaborate closely with the Sales Department on commercial agreements
- Execute special arrangements in daily operations
- Coordinate with Operations and Crew for service delivery
- Manage changes to maintain a consistent customer experience
- Exceed customer expectations through flawless coordination
- Build trust with customers, especially aircraft brokers
Work Experience
- 1 - 2 years
Education
- High school diploma
Languages
- English – Business Fluent
Benefits
Competitive Pay
- Competitive salary
More Vacation Days
- Holiday allowance
Other Benefits
- Airline staff travel
Corporate Discounts
- Hotel discounts
Healthcare & Fitness
- WELLPASS
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of LUMINAIR and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
LUMINAIR
Industry
Transportation
Description
LUMINAIR is Europe's most dynamic and forward-thinking private jet airline, redefining private aviation through operational excellence and innovative practices.
Not a perfect match?
- LUMINAIR
Intern Sales & Flightcare(m/w/x)
Full-timeInternshipOn-siteHamburg - LUMINAIR
Crew Care Manager(m/w/x)
Full-timeOn-siteNot specifiedHamburg - LUMINAIR
Duty Manager(m/w/x)
Full-timeOn-siteJuniorHamburg - Platoon Aviation
Junior Sales Manager(m/w/x)
Full-timeOn-siteJuniorHamburg - Bertrandt
Sachbearbeiter Luftfahrt(m/w/x)
Full-timeOn-siteJuniorWedel