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Field Service Engineer(m/w/x)
Description
As a Field Service Engineer, you will be hands-on with the installation and maintenance of Teledyne Pharma products, ensuring customer satisfaction by addressing performance issues and providing expert advice on equipment care. This role involves a mix of technical problem-solving and proactive support to keep operations running smoothly.
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Requirements
- •Bachelor’s degree in Engineering, Chemistry or related scientific study, or Associate's degree in Engineering or equivalent
- •5 years related experience in laboratory troubleshooting/repairing analytical equipment or training
- •Analytical and problem-solving skills
- •Customer service experience
- •Teamwork skills
- •Professional written and oral communication skills
- •Knowledge of Excel and Word Processing software
- •Ability to travel including some overnight travel up to 75% of the time
- •Valid driver’s license
- •Acceptable in Germany
- •Proof of eligibility to live and work in Germany
- •Clean German or acceptable driving license
- •Clean drug screening
- •Fluency in English and German
Education
Work Experience
5 years
Tasks
- •Install and implement Teledyne Pharma products on-site
- •Optimize hardware, software, and network configurations at customer sites
- •Diagnose and resolve product performance issues
- •Perform maintenance and repair services
- •Advise customers on preventive maintenance and configurations
- •Proactively address potential equipment issues
- •Serve as an internal resource for technical issues
- •Train other field engineers or customers as needed
- •Calibrate equipment on-site for large volume customers
- •Handle on-site customer service and support assignments
- •Solve non-routine challenges within your area of expertise
Tools & Technologies
Languages
German – Business Fluent
English – Business Fluent
Benefits
Modern Equipment
- •Company-provided computer
- •Company-provided mobile phone
- •Necessary tools for duties
- Teledyne Instruments, Inc.Full-timeWith HomeofficeSeniorDortmund, Heidelberg
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Field Service Engineer(m/w/x)
The AI Job Search Engine
Description
As a Field Service Engineer, you will be hands-on with the installation and maintenance of Teledyne Pharma products, ensuring customer satisfaction by addressing performance issues and providing expert advice on equipment care. This role involves a mix of technical problem-solving and proactive support to keep operations running smoothly.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Bachelor’s degree in Engineering, Chemistry or related scientific study, or Associate's degree in Engineering or equivalent
- •5 years related experience in laboratory troubleshooting/repairing analytical equipment or training
- •Analytical and problem-solving skills
- •Customer service experience
- •Teamwork skills
- •Professional written and oral communication skills
- •Knowledge of Excel and Word Processing software
- •Ability to travel including some overnight travel up to 75% of the time
- •Valid driver’s license
- •Acceptable in Germany
- •Proof of eligibility to live and work in Germany
- •Clean German or acceptable driving license
- •Clean drug screening
- •Fluency in English and German
Education
Work Experience
5 years
Tasks
- •Install and implement Teledyne Pharma products on-site
- •Optimize hardware, software, and network configurations at customer sites
- •Diagnose and resolve product performance issues
- •Perform maintenance and repair services
- •Advise customers on preventive maintenance and configurations
- •Proactively address potential equipment issues
- •Serve as an internal resource for technical issues
- •Train other field engineers or customers as needed
- •Calibrate equipment on-site for large volume customers
- •Handle on-site customer service and support assignments
- •Solve non-routine challenges within your area of expertise
Tools & Technologies
Languages
German – Business Fluent
English – Business Fluent
Benefits
Modern Equipment
- •Company-provided computer
- •Company-provided mobile phone
- •Necessary tools for duties
About the Company
Teledyne Instruments, Inc.
Industry
Engineering
Description
Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability.
- Teledyne Instruments, Inc.
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