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Field Service Engineer(m/w/x)
On-site installation, optimization, and troubleshooting of Pharma products at customer locations. 5 years laboratory troubleshooting/repairing analytical equipment experience required. Company computer, mobile phone, and all necessary tools provided.
Requirements
- Bachelor’s degree in Engineering, Chemistry or related scientific study, or Associate's degree in Engineering or equivalent
- 5 years related experience in laboratory troubleshooting/repairing analytical equipment
- Experience in analytical laboratory or analytical instrument service
- Analytical and problem-solving skills
- Customer service experience
- Teamwork skills
- Professional written and oral communication skills
- Knowledge of Excel and Word Processing software
- Ability to travel including some overnight travel up to 75% of the time
- Valid driver’s license
- Acceptable in Germany
- Proof of eligibility to live and work in Germany
- Clean German or acceptable driving license
- Clean drug screening
- Fluency in English and German
Tasks
- Install and implement Teledyne Pharma products on-site
- Optimize hardware, software, and network configurations at customer locations
- Diagnose and resolve product performance issues
- Perform maintenance and repair services
- Advise customers on preventive maintenance to enhance product performance
- Proactively address potential equipment issues to avoid business interruptions
- Serve as a technical resource for internal teams
- Train other field engineers or customers as needed
- Calibrate equipment on-site for large volume customers
- Handle customer service and support assignments with defined objectives
- Solve non-routine challenges within your area of expertise
Work Experience
- 5 years
Education
- Vocational certificationOR
- Bachelor's degree
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- Excel
- Word Processing software
Benefits
Modern Equipment
- Company-provided computer
- Company-provided mobile phone
- Necessary tools for duties
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Field Service Engineer(m/w/x)
On-site installation, optimization, and troubleshooting of Pharma products at customer locations. 5 years laboratory troubleshooting/repairing analytical equipment experience required. Company computer, mobile phone, and all necessary tools provided.
Requirements
- Bachelor’s degree in Engineering, Chemistry or related scientific study, or Associate's degree in Engineering or equivalent
- 5 years related experience in laboratory troubleshooting/repairing analytical equipment
- Experience in analytical laboratory or analytical instrument service
- Analytical and problem-solving skills
- Customer service experience
- Teamwork skills
- Professional written and oral communication skills
- Knowledge of Excel and Word Processing software
- Ability to travel including some overnight travel up to 75% of the time
- Valid driver’s license
- Acceptable in Germany
- Proof of eligibility to live and work in Germany
- Clean German or acceptable driving license
- Clean drug screening
- Fluency in English and German
Tasks
- Install and implement Teledyne Pharma products on-site
- Optimize hardware, software, and network configurations at customer locations
- Diagnose and resolve product performance issues
- Perform maintenance and repair services
- Advise customers on preventive maintenance to enhance product performance
- Proactively address potential equipment issues to avoid business interruptions
- Serve as a technical resource for internal teams
- Train other field engineers or customers as needed
- Calibrate equipment on-site for large volume customers
- Handle customer service and support assignments with defined objectives
- Solve non-routine challenges within your area of expertise
Work Experience
- 5 years
Education
- Vocational certificationOR
- Bachelor's degree
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- Excel
- Word Processing software
Benefits
Modern Equipment
- Company-provided computer
- Company-provided mobile phone
- Necessary tools for duties
About the Company
Teledyne Instruments, Inc.
Industry
Engineering
Description
Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability.
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