DASGIP Information and Process Technology GmbH
Head of Global Bioprocess Service(m/w/x)
Full-timeWith HomeofficeSenior
Jülich
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DADASGIP Information and Process Technology GmbH
Field Service Engineer Bioprocess EMEA(m/w/x)
Jülich
Full-timeWith Home Office
Nejo AI Summary
On-site maintenance, repairs, and training for bioprocess devices at pharmaceutical and biotech clients. Profound knowledge of bioprocess engineering and Eppendorf devices required. 30 vacation days, remote work across Germany.
Requirements
- University or technical college studies in biotechnology/electrical engineering or technical training as a mechatronics technician, electronics technician, or technician's degree
- Application experience with bioprocess
- Profound knowledge of bioprocess engineering or process engineering
- Very good knowledge of Eppendorf bioprocess device
- Very good English skills and solid German skills for internal communication
- Willingness to work flexible hours and willingness to travel (max. 70%, overnight, within EMEA-region, focus on Western Europe)
- IT knowledge of hardware and software, operating systems, and network knowledge
- Profound user of MS Office, MS Teams, MS Dynamics
- Registered residence in Germany required at start of employment
Tasks
- Maintain relationships with pharmaceutical, biotech, and academic customers
- Achieve strategic and operational goals for the bioprocess business in EMEA
- Enhance customer satisfaction and brand image through premium service support
- Identify future customer requirements and communicate product improvements
- Perform maintenance, repairs, installation, and training on bioprocess devices
- Execute service calls for installation, maintenance, repairs, and modifications
- Conduct infield and remote application training for products
- Process technical customer inquiries via email, phone, and CRM system
- Support sales colleagues with application and technical issues
- Build and maintain positive relationships with clients and colleagues
Education
- Vocational certificationOR
- Bachelor's degree
Languages
- English – Business Fluent
- German – Basic
Tools & Technologies
- Eppendorf bioprocess device
- MS Office
- MS Teams
- MS Dynamics
Benefits
More Vacation Days
- Thirty vacation days per year
- Company-regulated special leave days
Flexible Working
- Flexible flextime framework
- Working time account
- Remote work across Germany
Retirement Plans
- Employer-funded retirement plans
Company Bike
- Job bike
Public Transport Subsidies
- Public transport subsidies
Corporate Discounts
- Corporate benefits
Learning & Development
- Freely selectable training sessions
- Participation in conferences
- Access to learning platforms
Informal Culture
- Diverse and open-minded work environment
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of DASGIP Information and Process Technology GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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DADASGIP Information and Process Technology GmbH
Field Service Engineer Bioprocess EMEA(m/w/x)
Jülich
Full-timeWith Home Office
Nejo AI Summary
On-site maintenance, repairs, and training for bioprocess devices at pharmaceutical and biotech clients. Profound knowledge of bioprocess engineering and Eppendorf devices required. 30 vacation days, remote work across Germany.
Requirements
- University or technical college studies in biotechnology/electrical engineering or technical training as a mechatronics technician, electronics technician, or technician's degree
- Application experience with bioprocess
- Profound knowledge of bioprocess engineering or process engineering
- Very good knowledge of Eppendorf bioprocess device
- Very good English skills and solid German skills for internal communication
- Willingness to work flexible hours and willingness to travel (max. 70%, overnight, within EMEA-region, focus on Western Europe)
- IT knowledge of hardware and software, operating systems, and network knowledge
- Profound user of MS Office, MS Teams, MS Dynamics
- Registered residence in Germany required at start of employment
Tasks
- Maintain relationships with pharmaceutical, biotech, and academic customers
- Achieve strategic and operational goals for the bioprocess business in EMEA
- Enhance customer satisfaction and brand image through premium service support
- Identify future customer requirements and communicate product improvements
- Perform maintenance, repairs, installation, and training on bioprocess devices
- Execute service calls for installation, maintenance, repairs, and modifications
- Conduct infield and remote application training for products
- Process technical customer inquiries via email, phone, and CRM system
- Support sales colleagues with application and technical issues
- Build and maintain positive relationships with clients and colleagues
Education
- Vocational certificationOR
- Bachelor's degree
Languages
- English – Business Fluent
- German – Basic
Tools & Technologies
- Eppendorf bioprocess device
- MS Office
- MS Teams
- MS Dynamics
Benefits
More Vacation Days
- Thirty vacation days per year
- Company-regulated special leave days
Flexible Working
- Flexible flextime framework
- Working time account
- Remote work across Germany
Retirement Plans
- Employer-funded retirement plans
Company Bike
- Job bike
Public Transport Subsidies
- Public transport subsidies
Corporate Discounts
- Corporate benefits
Learning & Development
- Freely selectable training sessions
- Participation in conferences
- Access to learning platforms
Informal Culture
- Diverse and open-minded work environment
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of DASGIP Information and Process Technology GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
DASGIP Information and Process Technology GmbH
Industry
Other
Description
Das Unternehmen bietet Gestaltungsspielraum in der Life-Science Branche und fördert ein wertschätzendes Arbeitsumfeld.
Not a perfect match?
- DASGIP Information and Process Technology GmbH
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Full-timeWith HomeofficeExperiencedJülich - DASGIP Information and Process Technology GmbH
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Full-timeWith HomeofficeManagementJülich - Enrichment Technology Company Ltd. Zweigniederlassung Deutschland
Ingenieur:in für verfahrenstechnische Anlagen(m/w/x)
Full-time/Part-timeWith HomeofficeExperiencedJülich - DASGIP Information and Process Technology GmbH
BP Regulatory Affairs Manager(m/w/x)
Full-timeWith HomeofficeExperiencedJülich