WeWork
Facilities Operations Manager(m/w/x)
Full-timeOn-siteManagement
Berlin
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Managing vendor performance for hard and soft facilities services at an operator of flexible workspace solutions. Business fluency in German and English required. Work across a global portfolio of flexible workspaces.
Requirements
- Experience overseeing facilities maintenance or operations
- Team management experience
- Business fluency in German and English
- Ability to work independently or on a team
- Technical or college degree preferred
- Understanding of compliance, safety, and KPIs
- Knowledge of commercial MEP systems preferred
- Excellent communication and organizational skills
- Strong written and analytical skills
- Ability to manage complex contracts
Tasks
- Support Facilities Operations Managers in delivering operational standards
- Monitor and report on hard and soft FM vendor performance
- Chair performance review meetings regarding SLAs and KPIs
- Hold vendors accountable for performance gaps and action items
- Maintain up-to-date maintenance and cleaning performance scorecards
- Track serviced assets to ensure legislative compliance
- Ensure all building services meet legal and statutory requirements
- Manage service contract costs and report on financial risks
- Prepare annual service contract budgets based on future expansion
- Oversee lift vendors and statutory inspection schedules
- Support the legal team with liquor license processes
- Act as a subject matter expert for Workday and Salesforce
- Manage vendor invoicing, payment processes, and purchase orders
- Lead monthly Opex reviews and manage accruals
- Maintain cost trackers across all markets for fixed and variable costs
- Support managers with underperforming vendors
- Monitor the contract expiration pipeline
- Collaborate with procurement to source and RFP new vendors
- Analyze performance to manage contract reviews and renewals
- Administer vendor onboarding, building additions, and terminations
- Identify and implement cost efficiencies within existing contracts
- Manage the legal approval and signature process for new agreements
- Support the mobilization of new vendor contracts
- Develop strategies and procedures to ensure systems are fit for purpose
- Audit documentation and create new departmental policies
Work Experience
- 5 years
Education
- Vocational certificationOR
- Bachelor's degree
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- MEP systems
- HVAC
- Plumbing
- Fire and life safety systems
- Electrical distribution networks
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of WeWork and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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Managing vendor performance for hard and soft facilities services at an operator of flexible workspace solutions. Business fluency in German and English required. Work across a global portfolio of flexible workspaces.
Requirements
- Experience overseeing facilities maintenance or operations
- Team management experience
- Business fluency in German and English
- Ability to work independently or on a team
- Technical or college degree preferred
- Understanding of compliance, safety, and KPIs
- Knowledge of commercial MEP systems preferred
- Excellent communication and organizational skills
- Strong written and analytical skills
- Ability to manage complex contracts
Tasks
- Support Facilities Operations Managers in delivering operational standards
- Monitor and report on hard and soft FM vendor performance
- Chair performance review meetings regarding SLAs and KPIs
- Hold vendors accountable for performance gaps and action items
- Maintain up-to-date maintenance and cleaning performance scorecards
- Track serviced assets to ensure legislative compliance
- Ensure all building services meet legal and statutory requirements
- Manage service contract costs and report on financial risks
- Prepare annual service contract budgets based on future expansion
- Oversee lift vendors and statutory inspection schedules
- Support the legal team with liquor license processes
- Act as a subject matter expert for Workday and Salesforce
- Manage vendor invoicing, payment processes, and purchase orders
- Lead monthly Opex reviews and manage accruals
- Maintain cost trackers across all markets for fixed and variable costs
- Support managers with underperforming vendors
- Monitor the contract expiration pipeline
- Collaborate with procurement to source and RFP new vendors
- Analyze performance to manage contract reviews and renewals
- Administer vendor onboarding, building additions, and terminations
- Identify and implement cost efficiencies within existing contracts
- Manage the legal approval and signature process for new agreements
- Support the mobilization of new vendor contracts
- Develop strategies and procedures to ensure systems are fit for purpose
- Audit documentation and create new departmental policies
Work Experience
- 5 years
Education
- Vocational certificationOR
- Bachelor's degree
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- MEP systems
- HVAC
- Plumbing
- Fire and life safety systems
- Electrical distribution networks
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of WeWork and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
WeWork
Industry
RealEstate
Description
WeWork provides flexible workspace solutions globally, aiming to support members in doing their best work and taking ideas to new heights.
Not a perfect match?
- WeWork
Facilities Operations Manager(m/w/x)
Full-timeOn-siteManagementBerlin - WERTCONCEPT Investment Group GmbH
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Full-timeOn-siteManagementBerlin - Superhuman
Workplace Operations Manager(m/w/x)
Full-timeOn-siteSeniorBerlin - JLL
Workplace Assistant Facilities Manager(m/w/x)
Full-timeOn-siteSeniorBerlin - Jones Lang LaSalle SE
Assistant Facilities Manager(m/w/x)
Full-timeOn-siteExperiencedBerlin