Zendesk GmbH (Germany)
Engineering Manager - Voice Agents(m/w/x)
Full-timeWith HomeofficeManagement
Berlin
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Leading Voice engineering team, shaping structure for generative conversational AI assistants. End-to-end software product shipping and Senior Backend or ML engineering experience required. Dedicated remote budget, 6 paid education days.
Requirements
- 1+ year engineering team management experience
- End-to-end software product shipping experience
- Strong communication, empathy, and coaching skills
- Ability to motivate others
- Senior Backend or ML engineering experience
- Adaptability in dynamic, fast-paced environments
- Strong product and business sense
- Interest in generative AI and LLMs
- Startup mindset and default to action
- Experience with Voice AI (plus)
- Residency in the specified location
Tasks
- Lead the Voice engineering team
- Collaborate with product managers on features
- Shape team structure and processes
- Mentor engineers in professional development
- Align engineering, product, and design goals
- Manage team delivery and accountability
- Provide continuous performance feedback
- Champion asynchronous communication practices
- Promote diversity, equity, and inclusion
- Remove technical blockers for the team
- Review pull requests and contribute code
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- Generative AI
- Large Language Models (LLMs)
- Voice AI
Benefits
Flexible Working
- Flexible hours
Additional Allowances
- Dedicated remote budget
- Professional development stipend
- 6 paid education days
Modern Equipment
- Macbook and tech equipment
Team Events
- Regular remote team events
- Annual company-wide offsite
Healthcare & Fitness
- Vitality Health insurance
- Optional private health insurance
Competitive Pay
- Equity options
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Rasa and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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Leading Voice engineering team, shaping structure for generative conversational AI assistants. End-to-end software product shipping and Senior Backend or ML engineering experience required. Dedicated remote budget, 6 paid education days.
Requirements
- 1+ year engineering team management experience
- End-to-end software product shipping experience
- Strong communication, empathy, and coaching skills
- Ability to motivate others
- Senior Backend or ML engineering experience
- Adaptability in dynamic, fast-paced environments
- Strong product and business sense
- Interest in generative AI and LLMs
- Startup mindset and default to action
- Experience with Voice AI (plus)
- Residency in the specified location
Tasks
- Lead the Voice engineering team
- Collaborate with product managers on features
- Shape team structure and processes
- Mentor engineers in professional development
- Align engineering, product, and design goals
- Manage team delivery and accountability
- Provide continuous performance feedback
- Champion asynchronous communication practices
- Promote diversity, equity, and inclusion
- Remove technical blockers for the team
- Review pull requests and contribute code
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- Generative AI
- Large Language Models (LLMs)
- Voice AI
Benefits
Flexible Working
- Flexible hours
Additional Allowances
- Dedicated remote budget
- Professional development stipend
- 6 paid education days
Modern Equipment
- Macbook and tech equipment
Team Events
- Regular remote team events
- Annual company-wide offsite
Healthcare & Fitness
- Vitality Health insurance
- Optional private health insurance
Competitive Pay
- Equity options
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Rasa and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Rasa
Industry
IT
Description
Rasa is a leader in generative conversational AI, enabling enterprises to build and deliver next-level AI assistants.
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