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SUSungrow

Distribution Service Engineer - Germany(m/w/x)

München
Full-timeOn-siteExperienced
Green Job

Troubleshooting PV-inverters and energy storage systems for German distributors. 3+ years after-sales experience in PV/ESS required. Bonus payment based on KPI agreements, European exchange.

Requirements

  • Bachelor's degree or higher in Electrical Engineering or equivalent
  • At least 3 years of work experience in after-sales or technical support roles within PV/ESS/O&M sector, preference for inverter experience
  • Passion, desire, and motivation for success
  • Fluent English and German language skills at C1 level; additional Chinese language skills
  • Quick learner with keen interest in expanding knowledge within clean-tech industry
  • Excellent proficiency in Microsoft Office; ability to work independently in dynamic, fast-paced environment
  • Business travel of 30%-35% of working time between local market and EU department center

Tasks

  • Manage the hotline and ticket system for German distributors, installers, and end-users
  • Provide comprehensive training to distributors and installers in Germany
  • Perform onsite troubleshooting and commissioning activities in Germany
  • Participate in pre-sale customer visits with account managers locally
  • Develop, record, and document FAQs for the German region
  • Create online courses for the German region
  • Generate weekly performance reports for the regional department center
  • Generate monthly performance reports for the regional department center
  • Generate quarterly performance reports for the regional department center
  • Generate annual performance reports for the regional department center

Work Experience

  • 3 years

Education

  • Bachelor's degree

Languages

  • EnglishBusiness Fluent
  • GermanBusiness Fluent
  • ChineseBasic

Tools & Technologies

  • Microsoft Office

Benefits

Career Advancement

  • Opportunities for career advancement

Bonuses & Incentives

  • Bonus payment based on KPI agreements

Informal Culture

  • Collaboration with multinational team

Other Benefits

  • European and trans-European exchange
  • Extensive technical and commercial knowledge

Learning & Development

  • Technical and commercial training
  • Training at German headquarters

Workation & Sabbatical

  • Opportunities to visit R&D facility in China
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Sungrow and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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