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Distribution Service Engineer - Germany(m/w/x)
Troubleshooting PV-inverters and energy storage systems for German distributors. 3+ years after-sales experience in PV/ESS required. Bonus payment based on KPI agreements, European exchange.
Requirements
- Bachelor's degree or higher in Electrical Engineering or equivalent
- At least 3 years of work experience in after-sales or technical support roles within PV/ESS/O&M sector, preference for inverter experience
- Passion, desire, and motivation for success
- Fluent English and German language skills at C1 level; additional Chinese language skills
- Quick learner with keen interest in expanding knowledge within clean-tech industry
- Excellent proficiency in Microsoft Office; ability to work independently in dynamic, fast-paced environment
- Business travel of 30%-35% of working time between local market and EU department center
Tasks
- Manage the hotline and ticket system for German distributors, installers, and end-users
- Provide comprehensive training to distributors and installers in Germany
- Perform onsite troubleshooting and commissioning activities in Germany
- Participate in pre-sale customer visits with account managers locally
- Develop, record, and document FAQs for the German region
- Create online courses for the German region
- Generate weekly performance reports for the regional department center
- Generate monthly performance reports for the regional department center
- Generate quarterly performance reports for the regional department center
- Generate annual performance reports for the regional department center
Work Experience
- 3 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
- German – Business Fluent
- Chinese – Basic
Tools & Technologies
- Microsoft Office
Benefits
Career Advancement
- Opportunities for career advancement
Bonuses & Incentives
- Bonus payment based on KPI agreements
Informal Culture
- Collaboration with multinational team
Other Benefits
- European and trans-European exchange
- Extensive technical and commercial knowledge
Learning & Development
- Technical and commercial training
- Training at German headquarters
Workation & Sabbatical
- Opportunities to visit R&D facility in China
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Distribution Service Engineer - Germany(m/w/x)
Troubleshooting PV-inverters and energy storage systems for German distributors. 3+ years after-sales experience in PV/ESS required. Bonus payment based on KPI agreements, European exchange.
Requirements
- Bachelor's degree or higher in Electrical Engineering or equivalent
- At least 3 years of work experience in after-sales or technical support roles within PV/ESS/O&M sector, preference for inverter experience
- Passion, desire, and motivation for success
- Fluent English and German language skills at C1 level; additional Chinese language skills
- Quick learner with keen interest in expanding knowledge within clean-tech industry
- Excellent proficiency in Microsoft Office; ability to work independently in dynamic, fast-paced environment
- Business travel of 30%-35% of working time between local market and EU department center
Tasks
- Manage the hotline and ticket system for German distributors, installers, and end-users
- Provide comprehensive training to distributors and installers in Germany
- Perform onsite troubleshooting and commissioning activities in Germany
- Participate in pre-sale customer visits with account managers locally
- Develop, record, and document FAQs for the German region
- Create online courses for the German region
- Generate weekly performance reports for the regional department center
- Generate monthly performance reports for the regional department center
- Generate quarterly performance reports for the regional department center
- Generate annual performance reports for the regional department center
Work Experience
- 3 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
- German – Business Fluent
- Chinese – Basic
Tools & Technologies
- Microsoft Office
Benefits
Career Advancement
- Opportunities for career advancement
Bonuses & Incentives
- Bonus payment based on KPI agreements
Informal Culture
- Collaboration with multinational team
Other Benefits
- European and trans-European exchange
- Extensive technical and commercial knowledge
Learning & Development
- Technical and commercial training
- Training at German headquarters
Workation & Sabbatical
- Opportunities to visit R&D facility in China
About the Company
Sungrow
Industry
EnergyAutomation
Description
Sungrow is a leader in solar inverter research and development, providing solutions for various renewable energy applications.
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