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Vicar Operating, Inc. dba VCA
4mo ago

Director IT Operations Europe, Antech Labs(m/w/x)

Viernheim
Full-timeOn-siteManagement

Description

You lead IT service delivery and infrastructure support for reference labs, focusing on operational resilience and efficiency while collaborating with various teams to improve technology and processes.

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Requirements

  • •BA/BS degree in Computer Science
  • •10 years of IT operations leadership experience
  • •Strong background in lab support
  • •Experience with service delivery improvement
  • •Experience navigating M&A transitions
  • •Proven ability to manage through ambiguity
  • •Systems-minded leader in healthcare diagnostics
  • •Proven ability to influence technical teams
  • •Comfort in transformative environments
  • •Business fluent knowledge of English
  • •Ability to travel within Europe

Education

Bachelor's degree

Work Experience

10 years

Tasks

  • •Lead IT service delivery for reference labs.
  • •Coordinate infrastructure support across Europe.
  • •Act as a strategic partner to Lab Operations.
  • •Identify and resolve technology friction points.
  • •Serve as primary contact for IT operations during M&A.
  • •Support TSA exit plans and system transitions.
  • •Evaluate systems, tools, and vendor relationships.
  • •Recommend improvements aligned with enterprise standards.
  • •Partner with Global Infrastructure & Operations teams.
  • •Implement best practices in monitoring and incident management.
  • •Establish and document processes, metrics, and KPIs.
  • •Drive continuous improvement in operations.
  • •Coach and mentor regional technical staff.
  • •Collaborate with architecture and security teams.
  • •Ensure alignment with global technology roadmaps.

Languages

English – Business Fluent

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