SPARETECH
Senior Enterprise Customer Success Manager(m/w/x)
Full-timeWith HomeofficeSenior
Stuttgart, München
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MAMARKT-PILOT
Director Customer Success - DACH & Europe(m/w/x)
Stuttgart
Full-timeWith Home OfficeSenior
Nejo AI Summary
Scaling a B2B SaaS platform for spare parts pricing across DACH, Italy, and Nordic engineering clients. Experience managing individual contributors in industrial consulting or SaaS environments required. Flexible working hours, hybrid model with modern scale-up equipment.
Requirements
- Consulting experience in industrial space or equivalent
- Customer Success experience in B2B SaaS
- Experience managing teams of individual contributors
- Building and maintaining customer relationships
- Basic manufacturing or pricing experience (plus)
- Excellent communication and interpersonal skills
- Fluency in German and English
- Italian or Swedish language skills (plus)
Tasks
- Lead and grow the DACH customer success team
- Support operations in Italy and the Nordics as needed
- Manage key customer interactions and expansion processes
- Drive trust and net revenue retention
- Develop and execute a DACH customer success strategy
- Foster a culture of excellence and continuous improvement
- Ensure seamless onboarding and ongoing customer engagement
- Maximize customer ROI and success with solutions
- Act as a trusted advisor to key customers
- Monitor and analyze customer success metrics
- Implement initiatives to enhance the customer experience
- Align strategies with Sales, Product, and Marketing teams
Work Experience
approx. 4 - 6 years
Education
Bachelor's degreeORMaster's degree
Languages
German – Business FluentEnglish – Business FluentItalian – BasicSwedish – Basic
Tools & Technologies
B2B SaaS
Benefits
Flexible Working
- •Flexible working hours
- •Hybrid work option
Startup Environment
- •Modern scale-up culture
- •Dynamic and agile team
Learning & Development
- •Learning & Development programs
- •L&D budget
More Vacation Days
- •30 days of vacation
Public Transport Subsidies
- •Subsidized Deutschland-Ticket
Company Bike
- •Job bikes
Team Events
- •Regular team events
- •Gaming sessions
Healthcare & Fitness
- •Discounted WELLPASS membership
Snacks & Drinks
- •Healthy snacks
Corporate Discounts
- •Exclusive brand discounts
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of MARKT-PILOT and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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MAMARKT-PILOT
Director Customer Success - DACH & Europe(m/w/x)
Stuttgart
Full-timeWith Home OfficeSenior
Nejo AI Summary
Scaling a B2B SaaS platform for spare parts pricing across DACH, Italy, and Nordic engineering clients. Experience managing individual contributors in industrial consulting or SaaS environments required. Flexible working hours, hybrid model with modern scale-up equipment.
Requirements
- Consulting experience in industrial space or equivalent
- Customer Success experience in B2B SaaS
- Experience managing teams of individual contributors
- Building and maintaining customer relationships
- Basic manufacturing or pricing experience (plus)
- Excellent communication and interpersonal skills
- Fluency in German and English
- Italian or Swedish language skills (plus)
Tasks
- Lead and grow the DACH customer success team
- Support operations in Italy and the Nordics as needed
- Manage key customer interactions and expansion processes
- Drive trust and net revenue retention
- Develop and execute a DACH customer success strategy
- Foster a culture of excellence and continuous improvement
- Ensure seamless onboarding and ongoing customer engagement
- Maximize customer ROI and success with solutions
- Act as a trusted advisor to key customers
- Monitor and analyze customer success metrics
- Implement initiatives to enhance the customer experience
- Align strategies with Sales, Product, and Marketing teams
Work Experience
approx. 4 - 6 years
Education
Bachelor's degreeORMaster's degree
Languages
German – Business FluentEnglish – Business FluentItalian – BasicSwedish – Basic
Tools & Technologies
B2B SaaS
Benefits
Flexible Working
- •Flexible working hours
- •Hybrid work option
Startup Environment
- •Modern scale-up culture
- •Dynamic and agile team
Learning & Development
- •Learning & Development programs
- •L&D budget
More Vacation Days
- •30 days of vacation
Public Transport Subsidies
- •Subsidized Deutschland-Ticket
Company Bike
- •Job bikes
Team Events
- •Regular team events
- •Gaming sessions
Healthcare & Fitness
- •Discounted WELLPASS membership
Snacks & Drinks
- •Healthy snacks
Corporate Discounts
- •Exclusive brand discounts
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of MARKT-PILOT and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
MARKT-PILOT
Industry
IT
Description
Das Unternehmen ist eines der schnellst wachsenden B2B-Scale-ups in Deutschland und schafft einen echten Mehrwert für den Maschinenbau.
Not a perfect match?
- SPARETECH
Senior Enterprise Customer Success Manager(m/w/x)
Full-timeWith HomeofficeSeniorStuttgart, München - Siemens Industry Software GmbH
Enterprise Customer Success Manager - DACH(m/w/x)
Full-timeWith HomeofficeSeniorFrankfurt am Main, Berlin, Köln, Hamburg, Hannover, Leipzig, München, Nürnberg, Stuttgart - Mendix
Enterprise Customer Success Manager - DACH(m/w/x)
Full-timeWith HomeofficeSeniorBerlin, Köln, Frankfurt am Main, Hamburg, Hannover, Leipzig, München, Nürnberg, Stuttgart - MARKT-PILOT
VP Engineering(m/w/x)
Full-timeWith HomeofficeSeniorStuttgart - MongoDB
Customer Success Manager - German Speaking(m/w/x)
Full-timeWith HomeofficeSeniorStuttgart